Bilingual Specialist, Customer Relations Centre
2 weeks ago
-Collaborate with members of the team and act as a liaison between clients and other Dynamic Centres of Excellence
-Analyze accounts, determine, and initiate appropriate follow-up and respond to customers’ needs.
-Strive to exceed qualitative and quantitative performance standards set by the department daily in an inbound call-center environment.
-Maintain familiarity with policies and procedures of the department and the Centres of Excellence.
-Work on special projects as required. What’s in it for you: -Be part of an industry recognized leader in the wealth management business.
-Be rewarded with our highly competitive compensation package.
-Be a participant in a variety of community involvement programs. Skills and Experience: -University degree in Finance or related studies (strongasset)
-Knowledge of MS Office and industry databases (i.e. iFast )
-Excellent customer service and communication skills in English and French.
-CSC/ IFIC certification is a definite asset.
-Ability to work independently and cooperatively as a team.
-Ability to listen, understand and handle customer inquiries, problems, or complaints in a timely manner.
-Excellent organizational and analytical skills.
-Good problem-solving, flexibility, change management and time management skills. Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele. Location(s): Canada : Quebec : Montreal || Canada : Quebec : Montreal-est || Canada : Quebec : Montreal-nord || Canada : Quebec : Montreal-ouest We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
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Montréal, Canada Scotiabank Full time**Requisition ID**: 197026 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Montréal, Canada Scotiabank Full time**Requisition ID**: 170122 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Montréal, Canada Scotiabank Full time**Requisition ID**: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Montréal, Canada Scotiabank Full time**Requisition ID**: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Specialist, Customer Relations Centre
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Montréal, Canada Scotiabank Full timeRequisition ID: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Montreal, QC, G4F, CA Scotiabank Full timeRequisition ID: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Montréal, Canada Scotiabank Full timeRequisition ID: 170122 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Bilingual Specialist, Customer Relations Centre
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Montreal, QC, G4F, CA Scotiabank Full timeRequisition ID: 197026 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Montréal, Canada Scotiabank Full timeRequisition ID: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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