Inside Technical Salesperson/customer Service
10 hours ago
**Inside Technical Salesperson/Customer Service**
**The Company**
**The Opportunity**
Reporting to the Inside Sales Manager, as an Inside Technical Salesperson, your primary responsibilities are providing support to the Outside Sales Team in determining equipment needs, supporting the engineering team in the design of equipment and replacement components, preparing proposals, entering orders, managing projects, and being a direct support contact for the company’s customer base. As an Inside Technical Salesperson you understand the importance of customer service and have a strong ability to build relationships internally and externally.
**The Day to Day**
- Review customer requests for quotes, including written specifications and drawings.
- Prepare quotes based on costing provided by the Estimating department, inventory program or outside vendors.
- Enter sales orders, create work orders, purchase orders, and openly communicate between all departments to ensure smooth completion of orders.
- Follow-up on outstanding parts quotes and track sales order progress to meet on-time delivery.
- Manage current contracts to ensure all client requirements are met on time. This includes issuing approval drawings and interacting with the Engineering department as well as the Manufacturing Team.
**The Person**
- Engineering or Technical education, or equivalent combination of education and work experience.
- Strong Mechanical Aptitude.
- Ability to build and maintain internal and external customer relationships.
- Experience with equipment such as bucket elevators, screw conveyors, drag conveyors, belt conveyors, gates, and valves are an asset.
- Sales or sales support experience.
- Experience with Salesforce or other CRM software is desired.
- Excellent written and verbal communication skills.
- Experience reading General Arrangement and Equipment Drawings.
- Basic AutoCAD skills are an asset.
- Bilingual (French/English) would be an asset.
**The Perks**
- Competitive salary
- Extended health benefits
- Matched pension plan
- Annual bonus
The primary working location for the Inside Technical Salesperson is the head office, located in Winnipeg, Manitoba. Intermittent travel to other Nordstrong locations may be required.
**Job Types**: Full-time, Permanent
Pay: $45,000.00-$55,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- RRSP match
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Winnipeg, MB R2L 1W5: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you located in Manitoba?
Work Location: In person
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