Customer Service/ Order Desk- Team Member-bilingual

14 hours ago


Winnipeg, Canada Nordstrong Equipment Ltd Full time

**Customer Service/ Order desk/ Support Team Member
- Bilingual**

**The Company**

**The Opportunity**

Reporting to the Regional Sales Manager, as an Inside Technical Salesperson, your primary responsibilities are providing support to the Outside Sales Team in determining equipment needs, supporting the design of equipment and replacement components, preparing proposals, entering orders, and managing projects. As an Inside Technical Salesperson you understand the importance of customer service and have a strong ability to build relationships internally and externally.

**The Day to Day**
- Review customer requests for quotes, including written specifications and drawings.
- Prepare quotes based on costing provided by the Estimating department, inventory program or outside vendors
- Enter sales orders, create work orders and purchase orders.
- Follow-up on outstanding parts quotes and track sales order progress to meet on-time delivery
- Manage current contracts to ensure all client requirements are met on time. This includes issuing approval drawings and interacting with the Engineering department as well as the

Manufacturing Team

**The Person**
- Able to communicate in French fluently, both written and verbal
- Engineering or Technical education, or equivalent combination of education and work experience
- Strong Mechanical Aptitude
- Ability to build and maintain internal and external customer relationships
- Experience with equipment such as bucket elevators, screw conveyors, drag conveyors, belt conveyors, gates, and valves are an asset
- Sales or sales support experience
- Experience with Salesforce or other CRM software is desired
- Excellent written and verbal communication skills
- Experience reading General Arrangement and Equipment Drawings
- Basic AutoCAD skills are an asset

**The Perks**
- Competitive salary
- Extended health benefits
- Matched pension plan
- Annual bonus

The primary working location for the Inside Technical Salesperson is the head office, located in

Winnipeg, Manitoba. Intermittent travel to other Nordstrong locations is required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- RRSP match

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Winnipeg, MB R2L 1W5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Technical: 1 year (preferred)

**Language**:

- French (required)

Work Location: One location


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