![Ontario Redimix](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
**Job ID**: 480612
**Work Type**: Contractuel
**Overview**:
Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process. As the first point of contact the CSR must be able to enter customer orders accurately and courteously, while leveraging a high level of industry knowledge. The CSR is responsible for handling a variety of customer concerns, including pricing enquiries, product recommendations, adjustments to ongoing orders, troubleshooting delivery issues and communicating with the distribution team, in order to ensure seamless on-time delivery. Various administrative duties may be assigned based on departmental needs.
This is a 6 month contract role
**Major Duties/Responsibilities**:
Serve as the main point of contact for account and COD customers throughout the ordering process.
Accurately enter new orders and changes in the Command Concrete dispatching software.
Respond to customer enquiries and provide customers with updated information regarding their deliveries in an efficient and professional manner.
Distribute orders among various concrete plants based on the project location, fleet limitations and product availability within the delivery region.
Handle customer complaints by troubleshooting service and quality related issues; providing real-time solutions to satisfy the customer’s needs.
Uphold the company’s commitment to Environmental and Health & Safety.
Administrative duties as required.
**Qualifications**:
High School Diploma
1-3 years of work experience
Related construction field experience is an asset
Computer Proficiency - experience with Microsoft Office and Google Maps; Command Concrete is an asset
**Knowledge/Skills/Abilities Required**:
Strong customer service orientation and experience
Superb phone skills - ability to professionally handle a high volume of calls in a fast paced environment
Strong interpersonal and communication skills
Punctual and Efficient
Attention to detail
Excellent organization and time management skills
Computer savvy
Geographical awareness - GTA and surrounding areas
Commitment to health and safety
Relative industry experience
CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.
-
Customer Service Representative
4 weeks ago
Etobicoke, Canada Affinity 1:1 Full time: Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...
-
Customer Service Representative
11 minutes ago
Etobicoke, Canada Affinity 1:1 Full time: Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...
-
Customer Service Representative
3 weeks ago
Etobicoke, Canada Brenntag Full time**CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Etobicoke** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is...
-
Customer Service Representative
1 week ago
Etobicoke, Canada SportStars Youth Soccer Full timeJob Title: Customer Service Representative Job Summary: **Duties**: - Provide accurate information about products and services - Assist customers with order placement, tracking, and issue resolution - Utilize phone etiquette to ensure positive customer interactions - Conduct data entry tasks accurately and efficiently - Analyze customer needs to recommend...
-
Customer Service Representative
3 weeks ago
Etobicoke, Canada Protexx Dental Supplies Full timePosition Overview: We are seeking a friendly, customer-focused individual to join our team as a Customer Service Representative in Toronto West. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support. Your role will involve addressing customer inquiries, resolving issues,...
-
Customer Service Representative
4 weeks ago
Etobicoke, Canada Transbec Full timeYou are looking for a job that combines **customer service **and **teamwork**? Transbec is the company for you! Established in 1974, Transbec is one of Canada's largest distributors of automotive parts and accessories. This family business is looking for a **Customer Service Representative **to join its team based in our Etobicoke distribution...
-
Customer Service Representative
2 weeks ago
Etobicoke, Canada Thorncrest Ford Full time**WANT TO WORK** for one of **Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Customer Service Representative** to join our team at **Thorncrest Ford** in **Etobicoke**. **Responsibilities**: - Greets customers and visitors, ensuring optimum customer experience. - Answer and direct phone calls and ensures messages are...
-
Customer Service Representative
5 days ago
Etobicoke, Ontario, Canada Brenntag Full timeCUSTOMER SERVICE REPRESENTATIVE:Our team in Etobicoke currently has an opening for a Customer Service RepresentativeYOUR ROLE & RESPONSIBILITIES:Job Summary:The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs.This position is responsible for accurate and...
-
Customer Service Representative
4 weeks ago
Etobicoke, Canada Provincial Smart Home Services Full time**Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...
-
Customer Service Representative
2 weeks ago
Etobicoke, Canada Provincial Smart Home Services Full time**Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...
-
Customer Service Representative
1 week ago
Etobicoke, Canada Provincial Smart Home Services Full time**Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...
-
Customer Service Representative
1 month ago
Etobicoke, Canada Provincial Smart Home Services Full time**Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...
-
Customer Service Representative
3 weeks ago
Etobicoke, Canada Provincial Smart Home Services Full time**Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...
-
Customer Service Representative
4 weeks ago
Etobicoke, Canada Lifemark Health Group Full time**Customer Service Representative** **-** **pt Health - Six Points Physiotherapy** **Employment Type: Full-Time** **Location**: **5468 Dundas St West** **Etobicoke, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry...
-
Customer Service Representative
2 days ago
Etobicoke, Canada Lifemark Health Group Full time**Customer Service Representative** **-** **pt Health - Six Points Physiotherapy** **Employment Type: Full-Time** **Location**: **5468 Dundas St West** **Etobicoke, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry...
-
Customer Service Representative
2 weeks ago
Etobicoke, Canada Silva & Son Produce Inc. Full timeAs a Customer Service Representative, you will be the first point of contact for our customers, providing support & assistance with their inquiries, concerns & requests. Your responsibilities will include but are not limited to: - Resolving customer issues & complaints in a timely and effective manner, striving for first-call resolution whenever possible. -...
-
Customer Service Representative
4 weeks ago
Etobicoke, Canada Wellwise Full time**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** **Location**: 5230 Dundas St. W, Etobicoke, Ontario, M9B 1A8 Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable...
-
Customer Service Representative
4 weeks ago
Etobicoke, Canada Wellwise Full time**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering...
-
Customer Service Representative
2 weeks ago
Etobicoke, Canada Hertz Full time**Wage**:$17.25 Hourly + monthly commission The **Customer Service Representative **consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. **Qualifications**: Strong oral...
-
Customer Service Representative
2 days ago
Etobicoke, Canada Hertz Canada Full timeWage: $17.25 Hourly + monthly commission The Customer Service Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral and...