Bylaw Enforcement Officer Ii

2 weeks ago

Regina, Canada City of Regina Full time

**Openings**: 1

**Type of Posting**: Internal & External

**Location Name**: City of Regina, Regina, Saskatchewan, CA

**Date Posted**: July 11, 2023

**Closing Date**: July 21, 2023

**Profession**: Inspectors & Regulatory Officers

**Experience Level(s)**: Intermediate

**Desired Employment Status**: Term

**Education Level(s)**: Diploma

**Job ID**: 1580
Position Summary
The City of Regina is recruiting for a new Bylaw Enforcement Officer II which is responsible for enforcement of bylaws and related statutes, conducting investigations and inspections, resolving complaints, gathering evidence, and initiating appropriate action. Duties & Responsibilities
Investigates proactively and responds to complaints, violations, or non-adherence to municipal bylaws and provincial statutes and regulations on private and public land and properties (e.g. Community Standards Bylaw, Traffic Bylaw, Clean Property Bylaw, Weed Control Act, etc.).
Reviews new and pending cases, collects background information, tracks activities, actions, and remedies
Documents and logs investigates/inspections including interviews, photographs, measurements, notices, orders, and related actions and costs
Matches and validates contactor, external agency, and other related case costs
Liaises and refers cases to other City departments for action e.g., building structure issues
Prepares and organizes court briefs for prosecutions, and related appeals, if unable to obtain voluntary compliance
Provides technical advice and interpretation of bylaws and regulations for public, internal, and external stakeholders
Prepares statistical reports on investigations
Maintains filing systems in accordance with branch procedure and corporate records management policies and procedures
College diploma in Law Enforcement
Class 5 driver’s licence
Greater than three years of previous and on-the-job experience in enforcement activities Knowledge, Skills & Abilities
Knowledge of enforcement procedures, investigations, interviewing techniques, collecting and giving evidence, court procedures/judicial processes, prosecution preparation policies, procedures, and practices
Knowledge of customer service, mediation, and conflict resolution
Knowledge of specific branch as well as the broader division/departments/branches and interrelationships for project and service delivery
Knowledge of relevant collective agreements, bylaws, policies and procedures, and legislation, including health and safety standards
Knowledge of job-related office productivity software, internet browsers and search engines, enterprise software, discipline-specific software, and technology devices Communication and Interpersonal Skills
Responds service requests that include conflict resolution and dealing with difficult people
Delivers and discusses contentious information/directives which may be resisted
Uses mediation, conflict resolution, and calming and de-escalation techniques
Builds consensus amongst different stakeholders where there may be a difference of opinions
Explains, clarifies, and exchanges procedural and technical information
Liaises with internal staff and external agencies for planning and execution of action
Prepares reports on inspections/investigations for prosecutions Problem Solving and Decision Making
Identifies issues, consults, and follows policies, procedures, and processes in order to achieve regulatory compliance
Evaluates situations and determines actions for regulatory compliance, on limited occasions challenges are unique
Prioritizes and adapts activities in accordance with daily/weekly/annual schedule within defined timelines/deadlines
Provides ideas and suggestions to improve work processes Impact
Perception of citizens of the work and reputation of the City
Timeliness and quality of work completed
Contributes to health, safety, and well-being self and others
Limits potential liability for the City, moderate impacts can be a significant challenge Responsibility for the Work of Others
Familiarizes new employees with tasks, duties, practices, and processes Physical Effort
Uses keyboards, mouse, computers/tablet, digital camera, and other technology devices
Drives to incident sites for investigation and inspection
Sits, bends, walks, and stands for various periods of time through-out the day Concentration and Sensory Effort
Visual and concentration effort during inspections and investigations
Auditory effort during customer service and stakeholder interactions
Visual and concentration effort during preparing correspondence/reports, data/information input, cross checks of data/information, and confirming data/information accuracy
Responds to interruptions to workflow that impact concentration demands
Situational awareness due to health and safety Working Environment
Works in indoor office and outdoor site environments
Personal protective equipment is required
Exposure to adverse weather conditions and temperatures
Enters exterior private property for bylaw infractions

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