Elearning Specialist
2 months ago
**Description**:
Hi there, we’re Article. Since 2013, we have been reinventing the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems. This is where you come in, as the **eLearning Specialist**, you'll be the project lead for our LMS replacement project.
**Why We Need You**:
You'll be a key part of the LMS implementation process, liaising with internal teams and external vendors to ensure a successful implementation. Then you'll help with transitioning our eLearning courses to Articulate Rise format, and upload, test, and organize eLearning courses, all while ensuring seamless transition and functionality.
We need an eLearning Specialist who is tech-savvy - understands industry trends, including learning technologies.
**Why Article?**
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.
**About the Learning and Talent Development team**:
- We have a team of two, you'll be our third. Our Head of P&C actually comes from a Talent & Development background -as a result, building talent is key for our People Strategy.
- We are a hybrid team - you'll be in the office 3 days per week.
- In-office days are Tuesday and Thursday, and the third day is flexible for you to choose.
**What You’ll Do**:
Executing the LMS implementation and first point of contact for support:
- Partner with PMO, IT and vendor to ensure the successful implementation of the new system
- Serve as the primary contact for LMS-related inquiries and provide timely support to employees and managers.
- Escalate complex technical issues to IT or the LMS vendor while ensuring users are kept informed.
eLearning Administration:
- Administrate and maintain the LMS, including user account creation, role assignments, and system configurations.
- Upload, test, and organize eLearning courses, ensuring seamless delivery and functionality.
- Troubleshoot and resolve technical issues related to the LMS in collaboration with IT or external vendors.
- Manage system updates, new feature rollouts, and integrations with other platforms.
(Basic) eLearning course development and maintenance:
- Design, develop, and implement engaging eLearning courses using Articulate Storyline, Rise.
- Regularly update and enhance eLearning modules to keep content fresh and aligned with changing needs.
- Ensure all training materials are accessible, user-friendly, and compliant.
Reporting and analysis:
- Generate reports on training completion rates, user engagement, and course effectiveness for the L&D team.
- Analyze data to identify trends, areas for improvement, and opportunities for enhancing training programs (high-level).
- Create dashboards or visualizations to communicate insights to stakeholders effectively.
Quality assurance and attention to detail:
- Perform testing of eLearning courses and LMS configurations to ensure accuracy and functionality.
- Maintain consistent naming conventions, file organization, and tagging within the LMS.
- Review all reports, content, and system changes for accuracy before release.
**Who You Are**:
- 2+ years’ experience creating eLearning in a corporate environment
- 2+ experience in learning management systems administration and eLearning authoring tools
- Knowledge of instructional design theory and adult learning principles
- Experience with Articulate Rise is an asset
- Familiarity with evaluating training results
- Ability to work autonomously and effectively in a fast-paced, complex, remote environment
- Excellent time management skills with a proven ability to meet deadlines
- Proficient with Gsuite
- Legally able to work in Canada
- Completion of criminal background check
**Perks & Benefits**:
**Wealth**:
- The expected salary is $61,000 to $72,000. The actual base pay can increase beyond this range and will be based on various factors, including transferable skills, training and certifications, work experience, business needs, and market demands.
**Life**:
- 15 days of vacation*
- 6 well-being (sick) days
- 1 Inclusion and Diversity Day
- Hybrid work: 3 days a week in the office
- Work remotely (anywhere in the world) for up to 3 weeks
**Total Health**:
- Excellent extended health and dental benefits packages
- $1000 health/lifestyle spending account* for your total physical and mental well-being
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
**Office Space**:
- The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
- Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
- Standup desks can be requested too
- Our kitchen
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