Insurance Customer Service Representative
2 months ago
**Full job description**
At Billyard Insurance Group Courtice we are looking for a highly-motivated **AIC-licensed Customer Service Representative** to join our team.
We are a full-service brokerage that offers auto, home, business, commercial, and life insurance from a network of trusted insurance partners. We have over 25 years of experience in the insurance industry.
At Billyard Insurance Calgary Northwest, it's not just about insurance; it's about building connections, providing exceptional service, and empowering our clients to secure their futures.
**Benefits**:
- Opportunity to work for Canada’s fastest organically growing insurance brokerage.
- People-focused company culture.
- Tools & Resources - We’re tech-obsessed and proud of it. Our team has access to state-of-the-art tools and resources that are designed to make you work smarter.
- Training & Support - We’re serious about supporting you. Whether it’s new tech, mentorship, or on-the-job-training, BIG’s head office has everything you need to get growing.
**Job Details**:
- Able to identify and solve our clients changing insurance demands.
- Embody our values: Serve others and own it.
- Assist in fostering an energetic and positive working environment.
- Listen to the customers needs and presents possible options.
- Handle customer endorsements, billing and policy questions.
**Qualifications and attributes**:
- Must have AIC license in good standing.
- Minimum of 2 years experience in Customer Service roles in a brokerage environment.
- 2 years experience with power broker, Applied and insurance company portals.
- Reliability.
- Attention to detail.
- Enthusiasm, energy and a positive attitude.
- A strong desire to educate and build solid relationships with clients.
- Excellent communication skills.
- Team mindset.
Pay: $45,000.00-$55,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
**Benefits**:
- Dental care
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Licence/Certification:
- Insurance License (required)
Work Location: In person
Application deadline: 2024-12-31
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