Assistant Manager

5 months ago

Abbotsford, Canada Planet Fitness Full time

**Essential Duties and Responsibilities**:

- The ability to understand and drive club metrics in alignment with business performance
- Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors
- Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness instructors
- Monitor inventory and review daily/weekly/monthly sales numbers with GM to identify opportunities and modifies execution as needed to improve performance
- Responsible for communicating and upholding company standards and leading by example for delivering the organizations mission, vision and values; manage a clean, friendly and well-maintained club
- Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
- Develop and maintain cleaning duties for front desk employees and oversees over-night employees
- Coordinate disciplinary actions and terminations with General Manager, Regional Manager and Human Resources
- Flexibility to cover a shift for employees when there are call-outs or vacancies or assist the Club Manager with shift coverage in the event there are no other employees available to work
- Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition
- Mentor Front End employees to promote career growth through training, development, and performance assessment
- Perform other duties as assigned by the Club Manager

**Minimum Skills**
- Basic computer proficiency (Microsoft Suite)
- Ability to manage multiple responsibilities
- Solid work ethic with strong decision-making skills
- Self-starter who takes initiative with mínimal direction and supervision
- Comfortable working a flexible rotating schedule
- Basic computer, math, and communication skills require
- Superior customer service skills, preferably in the fitness industry.
- Solid supervisory, diplomacy and listening skills.
- Hard working, enthusiastic and energetic
- Strong problem resolution skills.
- ** Physical Requirements**: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

**Minimum Qualifications**
- A High School Diploma Or Equivalent required _(Associates degree preferred)_
- 6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere. _(1 year Supervisor or Manager experience preferred)_
- Bi-lingual preferred.
- First Aid / CPR an asset.

**Hours **_(Initial training hours may vary as well as when the needs of the facility change.)_**

Monday: 2:30pm - 11:00pm

Tuesday: 2:30pm - 11:00pm

Wednesday: 2:30pm - 11:00pm

Thursday: OFF

Friday: 1:00pm - 9:00pm

Saturday: 9:00am - 5:00pm

Sunday: OFF

**Benefits**
- Competitive Salary
- Paid Time Off benefits including 1 week Paid Time Off after 90 days and going forward, PTO acquired in accordance with the company's PTO policy based on years of service.

Planet Fitness is an Equal Opportunity Employer.

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