Intermediate Casualty Specialist

2 weeks ago

Dartmouth, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.

Do you have a genuine passion for looking after customers? Are you an experienced casualty claims advisor who wants to be a part of an industry leading, dynamic team? We are recruiting for an Intermediate Claims Professional to join our Atlantic Protect team to handle Casualty claims.

The Claims Liability Professional role is to investigate, evaluate, negotiate, and settle Casualty claims in accordance with Aviva's procedures and philosophy. We have a strong focus on strategic indemnity and expense management, in addition to excellent customer service.

What you’ll do:
- Interpret and confirm insurance coverage- Investigate, evaluate, and settle Casualty claims with claimants or their representatives- Direct and run file investigations and if required instruct IAs as needed- Ensure file reserves are timely and accurate- Proactively handle communication with our customers and stakeholders- Clearly document and summarize file activity- Understand and support Aviva’s claim procedures and guidelines- Regular and proactive reviews of file strategy plans

What you’ll bring:
- 3+ years of experience handling Casualty claims- University degree or equivalent- CIP or working towards CIP- Currently licensed or qualified to be licensed to handle Casualty Claims in all Atlantic Provinces- Bilingual French and English is a strong asset- Ability to work independently and effectively in a fast-paced environment- Strong working knowledge of Personal and Commercial liability claims- Exceptional written and oral communication skills- Well-developed organizational skills- Adaptability, flexibility and integrity- Committed team player with a positive outlook and sense of humor

What you’ll get- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.- Outstanding Career Development opportunities.- We’ll support your professional development education.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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