Concierge (Casual)

5 days ago

Toronto, Canada Shiplake Properties Full time

Who are we?

We are a third-generation family-owned real estate development firm, working in purpose-built apartment rentals in the city of Toronto.

We are currently looking to hire a Casual Concierge who would be the first person residents, guests, trades and prospective residents come into contact with. If you understand the value of superior customer service, have a pleasant attitude, are well-organized and go by the motto “work hard, play hard” you would be a perfect addition to our dynamic team

You would be proud to work at Shiplake Properties because we believe in being a better residence by creating a sense of community for our residents where they can be happy and safe at home.

We offer to you:

- Competitive Salary
- Incredible work environment and a great team
- Work location easily accessible by TTC
- Company-sponsored social events

**Responsibilities**:

- Greet all guests and residents, professionally and courteously - as well as assisting with any requests and inquiries
- Accept and notify residents of delivery of parcels and mail
- Monitoring CCTV cameras, review footage as necessary
- Conduct nightly building walks to inspect all mechanical rooms for any issues, inspect all access points, exterior property, and garage for safety and security
- Period building exterior checks
- Assist with resident move in and incoming unit inspections/tours
- Assist residents with booking building amenities
- Maintaining lobby, concierge desk and mailroom to a high standard of cleanliness
- Collect maintenance requests, rental payments and all resident notices
- Log and record all resident complaints, prepare and distribute building notices
- Assist the General Manager with maintenance emergencies, coordinating resident events; as required
- Provide access to all trades visiting the property including but not limited to, signing out building keys
- Organize and manage the signing out of all rental items including, dollies, carts and all tools.
- Respond to noise complaints and resident concerns as needed
- Other duties as assigned

Skills/Qualifications:

- 2 years’ experience in customer services, concierge position in the past
- Security License required
- Strong interpersonal, organizational and communication skills
- Ability to work as part of a team
- Reliable and Punctual
- Excellent written and verbal communication skills

Working Condition:

- This position may require shift work casual shifts, weekends or holidays as required.

What's Next?

Shiplake Properties is an equal opportunity employer. Accommodation is available for applicants.

SLP

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