Human Resources Shared Services Officer

1 day ago


Toronto, Canada Doctors Without Borders Canada Full time

**WORKING WITH US**

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we're committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF.

**Job Information**

**Position Status**: Permanent

**Activity Rate**: 100 % (37.5 hours / week)

**Salary Grade**: Level C on the MSF Canada Salary Grid, **$72, 420 per year**

**Status**:Must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada

**Benefits**: Health Spending Account, Lifestyle Spending Account, group insurance (Life, Dependent Life, AD&D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.), 5% RRSP contributions (no matching required), starting 4 weeks' Vacation/year, flexible work hours, annual professional development budget, Employee and Family Assistance Program (EFAP), and a positive and innovative office culture grounded in our core values of humanity, integrity and results.

**Impact Statement**

The Human Resources Shared Services (HRSS) team is a critical part of the HR department and provides first line support to MSF Canada's HQ and International Mobile Staff. As the data focal point for the HR team, the HRSS officer will help to
advance and develop the team's analytical capabilities to support data driven decisions and ensure that operational needs are being met.

**Key Responsibilities**
- **HR Information Systems - **Acts as a technical lead for IT systems within the HR department (Ceridian Dayforce, Hero, Concur, etc.) and provides guidance to HR teams on using the system
- **Contracting and Payroll - **Oversees HR Administrator's preparation and submission of monthly and semi-monthly payroll report to the Finance and Administration Department and guides HR Administrators on resolution of special payroll related cases
- **Service Delivery and Special Case Management - **Supports HR Administrators with responding to complex correspondence and administrative queries relating to leaves, compensation, benefits etc. from MSF Canada employees
- **Compensation & Benefits - **Oversees the implementation of the compensation and job evaluation process with oversight from HR Managers and completes compensation evaluations for new and amended job profiles and seconded positions
- **Data and Reporting - **Coordinate with the HR Managers to compile metrics and analytics for the HR department's monthly KPIs, dash boarding and annual reporting cycles (6M and 12M), contributing to the analysis and reflections therein

Please **CLICK HERE** for complete description.

**Core Competencies**
- **A Commitment to MSF's Principles; **Proficiency Level 2: Acts towards the fulfilment of MSF's Social Mission
- **Cross-cultural Awareness; **Proficiency Level 3: Demonstrates an integrating attitude
- **Service Orientation; **Proficiency Level 3: Anticipates clients' needs
- **Teamwork and Cooperation; **Proficiency Level 3: Encourages, engages, and motivates people to work as a
team
- **Results and Quality Orientation; **Proficiency Level 2: Works towards objectives, preserving established
standards

**Knowledge** and Experience**
- Experience as an HR generalist, or similar
- Working knowledge/experience of multiple human resource disciplines, including comp/ben and federal and
provincial employment laws
- Comfortable navigating databases and data extraction
- Proven experience using MS Excel proficiently; Familiarity with PowerBI
- Experience in Office 365; Familiarity with workforce management software (e.g. HERO or Ceridien Dayforce)

**Education and Languages**
- Education (or theoretical training) in a field related to Human Resources, or an equivalent amount of
professional experience
- English language proficiency (spoken and written) required
- Ability to read and write in French highly beneficial

**Application



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