Sales Account Manager

2 weeks ago

Newmarket, Canada Harmontronics Automation Full time

**Company description**

Harmontronics Automation Technology is a leading capital equipment designer, integrator and manufactures throughout Automotive Electronics, Healthcare, New Energy and Industrial IoT industries. Founded in 2007, we focus on providing flexible high efficiency solutions for small and precise products manufacturing. We have delivered more than 2200 smart manufacturing solutions to various world leading manufactures worldwide, our high-performance systems have been installed in over 20 countries across North America, Europe, and Asia. With 11 facilities and support locations around the world, we ensure all our customers have easy access to our service and product at any of their locations.

**Job description**

What We’re Looking For

We are currently looking for a Key Account Sales Manager to join our Toronto team to help promote and sell company’s standard and customized automation systems and project solutions in automotive electronics sector, you will be responsible to support the business growth and customer satisfactory of Harmontronics Automation in the North American region for signed key accounts, you are committed to company's growth across North America region, developing new opportunities in target market sectors and meeting quarterly and annual bookings and margins target.

Duties & Responsibilities
- Prepare and present Harmontronics capabilities and solutions.
- Communicate with the customer to understand their needs, timelines and obtain required information to generate the proposal.
- Regularly communicate with sales and projects teams in China (need to be able to work night hours occasionally, between 20:00-23:00 EST) and North American clients on quotation status; and assess current or future client opportunities and priorities.
- Qualifying new opportunities ensuring suitability.
- Utilize the Harmontronics sales process, procedures and sales tools, lead the proposal team to ensure timely delivery of a quality proposal which meets the customer’s needs.
- Review and be responsible for the solution proposals written by Applications Specialists to ensure the document is clear, accurately represents our offering and addresses the customer’s project success factors.
- Schedule technical review meetings with customers.
- Solicit customer feedback to ensure all requirements have been met and promote next steps to moving the project forward.
- Create and maintain Account Management plans with existing key accounts to grow Harmontronics value and further our partnership.
- Maintain regular contact with key accounts to ensure customer success utilizing Harmontronics solutions and promoting long term relationships.
- Attend escalation and red flags as directed by supervisor and customers
- Recognize problems, initiate action, assist in problem solving and evaluate results
- Assist with conflict resolution at early stages
- Complete other duties and projects as assigned

Knowledge, Education & Experience Required
- Successful and verifiable experience of strategic selling and negotiations skills in “solution and systems sales” of capital equipment or industrial automation in the target markets
- Bachelor’s degree in a technical field (Engineering degree preferred) and/or business management, sales, marketing, or related field
- Experience with international project management skills would be a plus
- Excellent written and verbal communication skills, both in English and Chinese
- Work requires willingness to work a flexible schedule including weekends and night hours
- Self-starter, capable of taking initiative to identify and resolve problems
- Ability to work well independently and in a team setting
- Demonstrate strong attention to detail
- Recommend and consistently administer policies and procedures to enhance department operations and support continuous improvement
- Must speak Chinese (Mandarin)

Travel

**Benefits**:
Exceptional advancement opportunities, this is a fast-growing position with HUGE potential to grow.

Unique experience to be working with global industrial leaders, and bridging the gap between Chinese and North American companies.

Performance based bonus.

**Benefits**:

- Extended health care
- Flexible schedule
- Paid time off
- Work from home

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Industrial Automation: 1 year (preferred)
- Industrial Sales: 1 year (preferred)

**Language**:

- Mandarin (required)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 50% (required)

**Salary**: $60,000.00-$150,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Newmarket, ON: reliably

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