Intensive Case Manager

4 months ago

Brampton, Canada Canadian Mental Health Association- Peel Branch Full time

**Why join CMHA Peel Dufferin?**

**Support your community. Advance your career. Fulfill your purpose**

Joining the Canadian Mental Health Association - Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve - and the people we help.

**What we offer**

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone - including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals - from developing a career growth plan to participating in training sessions.
- In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:_
- 2 weeks accrued vacation + 1 flexible day each year
- Up to 18 sick days accrued per year
- HOOPP Pension Plan enrollment
- Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
- $250 (pro-rated) annual allowance to invest in achieving your personal wellness goals
- Mileage reimbursement for work-related travel

We are looking for a** full-time contract Intensive Case Manager** to join our Outreach Services team

The Outreach Intensive Case Manager will provide case management supports to the homeless population in Peel Region, in particular, identifying people who are homeless or at risk of homelessness and engaging them in services that support their challenges with mental illness or mental health and substance use.

**Status**: Full-Time contract until March 31st, 2025, 37.5 hours per week

**Location**: 60 West Drive, Brampton ON. Due to the nature of this program, this role is on-site and/or community based.

**What you will do**
- Support the transition of persons into housing utilizing a critical time intervention approach to housing-based street outreach
- Conduct needs assessments, develop, and implement comprehensive care plans and ongoing monitoring
- Provide contracted case management, task-based interventions and activities of daily living related to social determinants of health
- Utilize multidisciplinary team to build a collaborative care plan and consult with other disciplines as needed
- Manage a caseload including regular re-assessments, updating risk levels and caseload reviews.
- Participate in regular staff meetings and care planning to provide case management expertise for client care within multi-disciplinary team
- Facilitate groups, including the creation of new groups as needed and acting as a back-up facilitator
- Contact with primary care to support clients’ care plan and discharge summary as required.
- Collaborate with other Case Managers to support program needs.
- Update all appropriate documentation within 24 hours of client contact, as required by CMHA PD policy and procedure
- Develop and facilitate other groups or social recreation activities as required by the program
- This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities._

**What You Need to Join Our Team**
- Post-secondary degree or diploma in a human services field
- Minimum 2 years’ experience working with vulnerable populations. Experience with case management in a community setting required.
- Demonstrated knowledge of serious mental illness, concurrent disorders and/or dual diagnosis is required.
- Knowledge of Critical Time Intervention (CTI) is an asset.
- Knowledge of Housing First Principals is an asset.
- Comprehensive knowledge of Recovery Principles.
- Empathize and connect with those experiencing homelessness and the mental health and addictions system
- Build rapport and initiate conversation with others using inter-personal skills
- Approach client care non-judgmentally
- Utilize trauma informed best practices
- Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
- Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
- Fluency in a second language, including ASL (American Sign Language) is considered an asset.
- Valid Canadian driver’s license and access to an insured automobile

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