Sales Support Officer

7 months ago


Québec, Canada iWeb Inc. Full time

**Agent de soutien aux ventes**:
Notre service commercial est responsable de l'ensemble du cycle de vente, et vous en ferez partie Vous assisterez l'équipe de vente dans les tâches administratives liées à la vente, mais vous aiderez également nos clients existants s'ils ont besoin de changements administratifs. L'équipe est multiculturelle et se compose de professionnels enthousiastes, pleins de dynamisme et d'ambition. La culture est dynamique et rapide.

Ce poste est basé à Montréal et vous relèverez de la Directrice de ventes

**Vos tâches**
- Préparer des devis pour les licences et les mises à niveau/déclassements.
- Assister les clients dans les changements administratifs de contrats et de services
- Assister dans les tâches administratives quotidiennes de vente, par exemple les modifications de contrat et le traitement des cas d'affaires.
- Soutenir nos utilisateurs clés SAP et l'équipe de vente interne. Occasionnellement, vous apporterez également votre soutien à la gestion des comptes (ventes internes).
- Assister les projets et/ou processus liés à la vente.

**Exigences**
- 2+ ans d'expérience dans un poste similaire
- L'expérience de SAP est un atout majeur
- Bonne gestion du temps afin de respecter les échéances fixées avec nos clients.
- Vous avez le souci du détail et travaillez de manière structurée.
- Excellentes aptitudes à la communication orale et écrite en anglais et en français.

**Qu'est-ce que nous vous offrons ?**

Si après le processus de recrutement on s’apprécie mutuellement, tu vas te joindre à une équipe dynamique dans un environnement "COOL" et convivial avec de nombreux avantages comme une salle de repos, un vaste choix de café, thé, chocolat chaud, ainsi que des fruits livrés au bureau chaque semaine et le dîner fourni lorsque tu travailles au bureau.

Nous offrons le meilleur des deux mondes - un modèle flexible hybride entre la maison et le bureau Ensemble, nous avons créé cette ambiance familiale fantastique pour donner à chacun le sentiment d'être chez soi, loin de chez soi. Notre environnement de travail est multiculturel (nos collègues du Canada seul sont originaires de plus de 16 pays différents) au sein d’une entreprise où il est possible d’avoir un impact réel et d’être soi-même.

Nous ne manquons pas une occasion de nous réunir pour célébrer nos réussites, les fêtes de chacun et plus encore pour continuellement renforcer l’esprit d’équipe qui nous caractérise.

**Bénéfices dès le premier jour **
- Participation au système de bonus annuel de l'entreprise
- Plan de Pension
- Assurance collective + télémédecine + Compte de gestion santé
- Allocation Internet mensuelle
- Vacances en fonction de ton expérience + 5 jours mobiles
- Stationnement gratuit
- Unfortunately, we are not able to offer visa sponsorship for this role. Therefore, you need to be eligible to work in Canada_

Prêt pour la prochaine étape ?

Si vous souhaitez postuler, veuillez le faire en ligne. Pour en savoir plus sur nous, suivez-nous sur LinkedIn ou Instagram pour avoir un aperçu de la vie chez Leaseweb.

**English version**:
**Sales Support Officer**:
Our sales department is responsible for the full sales cycle, and you will be part of it You will assist the sales team in administrative sales tasks but you will also assist our existing customers if they require admin changes. The team is multi-cultural and consists of eager professionals full of drive and ambition. The culture is dynamic and fast paced.

This position is based in our HQ in Amsterdam and you will be reporting to the Team Manager Sales.

**Your Tasks**
- Prepare quotes for licenses and upgrades/ downgrades
- Support customers with administrative contract and service changes
- Assist with daily administrative sales tasks e.g. contract modifications and processing business cases
- Support our SAP Key Users and the Inside Sales Team. Occasionally, you will also support our (Inside Sales) Account Management
- Assist with sales related projects and/or processes

**Requirements**:

- 2+ years of experience in a similar position
- SAP experience is a strong plus
- Good time management skills in order to meet promised deadlines with our customers
- You have an eye for detail and work in a structured manner
- Great verbal and written communication skills in English and Dutch is a plus

**What do we offer you?**

If after the recruitment process we like each other you will join a dynamic team in a "COOL" and convivial environment with many benefits including a break room, a large choice of coffee, tea, hot chocolate, as well as fruits delivered to the office every week and lunch provided while working at the office.

We offer the best of both worlds - a flexible hybrid model between home and office Together we have created this fantastic family atmosphere to give everyone the feeling of being home away from home. We have a multicultural work environment (



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