Guest Service Agent
5 months ago
**Responsibilities and Duties**
- Provide a high standard of customer service
- Register guests using the ARRIVALS and DEPARTURES procedure and assign rooms, accommodating special requests whenever possible.
- Thoroughly understands and adheres to proper credit and cash handling policies and procedures.
- Use of proper telephone etiquette, adhering to Front Office Standards, answering all calls in a timely and professional manner.
- Acts as a host to our guests by searching out opportunities to go above and beyond, to wow the guest; drive customer loyalty by building emotional, individualized connections with customers; and anticipating needs and being proactive.
- Acknowledge all customers that enter the lobby area and greet guests first.
- Promote goodwill by being courteous, friendly, professional, and helpful to guests and co-workers.
- Interprets guest needs and provides exceptional service.
- Actively seeks opportunities to make a connection with the guest, far surpassing their expectations at every opportunity. This includes delivering requested room amenities to guest rooms as is requested.
- Provide reservation and rate information as required.
- Sell rooms to walk-in guests.
- Make reservations as promptly and efficiently as possible with the knowledge that phone reservations take priority over all other forms of sales and customer service inquiries.
- Know and enforces cancellation procedures and policies.
- Any other task as required of a Front Desk Agent or by the management.
**Salary**: From $16.55 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
-
Guest Service Agent
5 months ago
Guelph, Canada Hampton Inn & Suites By Hilton - Guelph Full time**Responsibilities and Duties** - Provide a high standard of customer service - Register guests using the ARRIVALS and DEPARTURES procedure and assign rooms, accommodating special requests whenever possible. - Thoroughly understands and adheres to proper credit and cash handling policies and procedures. - Use of proper telephone etiquette, adhering to Front...
-
Guest Service Agent
5 months ago
Guelph, Canada Hampton Inn & Suites By Hilton - Guelph Full time**Responsibilities and Duties** - Provide a high standard of customer service - Register guests using the ARRIVALS and DEPARTURES procedure and assign rooms, accommodating special requests whenever possible. - Thoroughly understands and adheres to proper credit and cash handling policies and procedures. - Use of proper telephone etiquette, adhering to Front...
-
Guest Service Agent
5 months ago
Guelph, Canada Fairfield Inn & Suites Guelph Full time**Must be flexible for any shift** The Guest Service Representative will provide a welcoming, efficient, and genuine arrival and departure experience for guests creating a connection, a positive first and lasting impression to reflect service culture. This position will strive for a remarkable customer service experience for each and every guest by...
-
Guest Service Expert
5 months ago
Guelph, Canada Marriott International, Inc Full time**Job Number** 23152017 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Guelph Conference Centre, 50 Stone Road West, Guelph, ONT, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...
-
Guest Service Expert
5 months ago
Guelph, Canada Marriott International, Inc Full time**Job Number** 24031140 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Guelph Conference Centre, 50 Stone Road West, Guelph, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...
-
Guest Service Expert
5 months ago
Guelph, Canada Marriott International, Inc Full time**Additional Information** Day shift preferred, but open to all shifts **Job Number** 24058344 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Guelph Conference Centre, 50 Stone Road West, Guelph, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our...
-
Guest Service Expert
1 month ago
Guelph, Ontario, Canada Delta Hotels Full timeJob SummaryWe are seeking a skilled Guest Service Expert to join our team at Delta Hotels. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and unique.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and...
-
Guest Service Expert
1 month ago
Guelph, Ontario, Canada Delta Hotels Full timeJob SummaryWe are seeking a skilled Guest Service Expert to join our team at Delta Hotels. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and unique.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and...
-
Guest Service Expert
1 month ago
Guelph, Ontario, Canada Delta Hotels Full timeJob SummaryWe are seeking a skilled Guest Service Expert to join our team at Delta Hotels. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and unique.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and...
-
Guest Service Expert
1 month ago
Guelph, Ontario, Canada Delta Hotels Full timeGuest Service Expert Deliver exceptional guest experiences in a fast-paced food and beverage environment, providing attentive service and ensuring seamless transactions. Job Details Day and evening shifts available Part-time schedule Non-management position Key Responsibilities Provide attentive service to guests, ensuring a memorable dining...
-
Guest Services Supervisor
5 months ago
Guelph, Canada Comfort Inn Guelph Full time**GUEST SERVICES SUPERVISOR** ** This is a 6 month contract but may turn permanent** **DEPARTMENT: GUEST SERVICES** **REPORTS TO: Owner/General Manager** **SHIFT: 7am - 3pm Monday - Friday** **SUMMARY**: To ensure efficient operation of the front office department including front desk, night audit, reservations and Breakfast. The Guest Services...
-
Guest Services Representative
5 months ago
Guelph, Canada Stone Road Mall - Primaris REIT Full time**Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Stone Road Mall in Guelph, ON. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the...
-
Guest Services Representative
7 days ago
Guelph, Canada Stone Road Mall - Primaris REIT Full time**Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Stone Road Mall in Guelph, ON. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! *Please...
-
Receptionist/ Guest Services Coordinator
5 months ago
Guelph, Canada THE TEN SPOT Guelph Full time**THE TEN SPOT®** Guelph is looking for a **receptionist/ guest services coordinator, **who will act as the conductor of our space and ensure that every interaction a client has with us makes them feel like a ten! **compensation details up front**: - from $16 -$18+/hour + commission, commensurate with experience - full health & dental benefits - employee...
-
Restaurant Guest Service Manager
5 months ago
Guelph, Canada Milestones grill & Bar Full timeThe Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones’ Guest looking forward to their next visit. This is your opportunity to be a part of...
-
Insurance Representative
6 months ago
Guelph, Canada Scott Penner - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Agent Team MemberLocation: Guelph, ON Type: Full TimePosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins independent contractor agent may be the career for you!Responsibilities:Develop leads, schedule...
-
Guest Services Administrator
5 months ago
Guelph, Canada Massage Addict Guelph Stone Road Full timeWe are looking for a Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude, the ability to work in a fast-paced environment and the desire/passion to contribute to company growth. If you have exceptional interpersonal, communication and administrative skills,...
-
Insurance Account Representative
2 weeks ago
Guelph, Ontario, Canada Scott Penner - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Agent Team MemberLocation: Guelph, ONType: Full TimePosition Overview:We are seeking an outgoing and customer-focused individual to join our team as an Insurance Account Representative. As a member of our Desjardins Agent Team, you will have the opportunity to work with the public and develop your sales...
-
Insurance Sales Professional
2 weeks ago
Guelph, Ontario, Canada Scott Penner - Desjardins Insurance Agent Full timeInsurance Sales ProfessionalAs an Insurance Sales Professional with Scott Penner - Desjardins Insurance Agent, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services.Key Responsibilities:Develop leads and schedule appointments to meet with potential customers.Identify...
-
Insurance Customer Service Specialist
4 days ago
Guelph, Ontario, Canada Scott Penner - Desjardins Insurance Agent Full timeInsurance Account Representative Position Overview:Are you enthusiastic about delivering exceptional customer service and working with the public? If so, this role may be the perfect fit for you.Responsibilities:Develop leads, schedule appointments, and identify customer needs to market appropriate insurance products and services.Provide prompt, accurate,...