Csr (Customer Service Representative)

2 weeks ago


Mississauga, Canada SBI Canada Bank Full time

**CSR, Back Office**

**This position reports to the Asst. Manager-Back Office/Manager-Back Office/VP-Back Office and is primarily responsible for performing the following functions**:

- Processing Online Account Opening Applications (Mobile Banking and Internet portal Applications)
- Conducting Name Scan, Risk Assessment, KYC Verification.
- Issuing and Dispatching Debit Cards and Welcome letters
- Dispatching various letters pertaining to retail Back Office
- Handling Toll Free Number as alternate arrangement.
- Processing online Cheque Book, Debit Card Requests.
- Any other roles/responsibility assigned.

**Job Requirements**
- University degree in business, finance, economics, accountancy or similar area required.
- Strong communication skills with ability to write clearly and concisely.
- Strong analytical skills with ability to understand various operations and assess the effectiveness of controls.
- Knowledge of the financial sector
- Ability to problem-solve and multi-task.
- Work effectively in a group environment.
- Ability to work in an environment of ambiguity and rapid change.

We thank all applicants for their interest in this opportunity. Only those selected for an interview will be contacted. SBI Canada Bank is an equal opportunity employer.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work remotely:

- No

**Salary**: $15.65-$20.00 per hour

Schedule:

- Day shift

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Financial services: 1 year (required)

Work Location: In person



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