Customer Service Agent

5 days ago

Victoriaville, Canada Victoriaville & Co. Full time

Our team at **_Victoriaville & Co_** is looking for a Customer Service Agent to complete its team

**Job description**

Reporting to the Customer Service Supervisor, the Customer Service Agent's main responsibilities are to:

- Answer requests and questions from various customers (funeral homes) in both official languages, French and English;
- Take customer orders via telephone or website.
- Ensure appropriate follow-up with the team and customers by telephone and/or in writing.
- Ensure customer satisfaction by providing courteous, respectful and efficient service.
- Any other related duties.

**Why work at Victoriaville & Co?**
- We believe that people are our strength, which is why the professional development of our people is paramount. In fact, **ongoing training** is an integral part of our HR practices.
- As a **4th-generation family business** committed to the well-being of its employees, it's not every day you see a president so involved with his group.
- A home-grown company with **an international reputation**, always on the lookout for new ways to ensure growth.
- Victoriaville & Co is an **important player in its community**, and we're involved in a number of local organizations such as: À Notre Santé (HDA) Foundation, the Clarétain College Foundation, the Créneau Connect Bois, the Victoriaville Tigers Major Junior Hockey Club, and many more

**Qualifications**

**Education and accreditations**:

- College diploma in administrative techniques or any other combination of education and experience deemed relevant.

**Type of experience required**:

- 1 to 2 years' experience in a customer service department in a similar position.

**Special skills**:

- Fluent in French and English, both spoken and written
- Computer skills and familiarity with the Windows and Office 365 environment
- Excellent multi-tasking skills
- Strong communication skills and commitment to quality customer service
- Team-oriented

**What can we offer?**
- Job security
- Reimbursement of training and development costs
- Online store
- Unlimited coffee and hot chocolate
- Social activities and several employer-sponsored wellness initiatives
- Employer recognition plan
- Health budget for activities or sports equipment
- Short
- and long-term disability insurance
- Medical and paramedical insurance
- Employee assistance program
- RRSP with employer contribution
- ** And much more

  • Customer Service Agent

    3 weeks ago

    Victoriaville, Canada Victoriaville & Co. Full time

    Our team at **_Victoriaville & Co_** is looking for a Customer Service Agent to complete its team of Service to Distributors! **Job description** Reporting to the Customer Service Supervisor - Distributors, the Customer Service Agent's main responsibilities are to: - Answer requests and questions from various customers in both official languages, French...

  • Customer Service Representative

    1 week ago

    Victoriaville, Canada Sani Marc Inc Full time

    **Customer Service Representative**: Emploi - Permanent Full-time - **Agent/Clerk - Customer service** Headquarters: Siège social -Victoriaville Quebec G6P 7E3 **As soon as possible**Schedule: Monday to Friday (Day) **Description: **Working at Sani Marc means**: - ** Taking responsibility **and control of your files by doing whatever it takes and making...

  • Customer Service Representative

    2 weeks ago

    Victoriaville, Canada Sani Marc Inc Full time

    **Customer Service Representative**: Emploi - Permanent Full-time - **Agent/Clerk - Customer service** Headquarter: Siège social -Victoriaville Quebec G6P 7E3 **As soon as possible**Schedule: Monday to Friday (Day) **Description: **Working at Sani Marc means**: - ** Taking responsibility **and control of your files by doing whatever it takes and making...

  • Customer Service Agent

    3 weeks ago

    Victoriaville, Quebec, Canada SamaN Full time

    .About Us: At SamaN, we take pride in manufacturing finishing products for interior woodwork that enhance the homes and projects of our customers. Our team is passionate, dedicated, and we firmly believe that collaboration is the key to success. How about you?What We Are Looking For: We are looking for a dynamic, committed, and resourceful individual to fill...

  • Customer Service Agent

    7 days ago

    victoriaville, Canada SamaN Full time

    . About Us: At SamaN, we take pride in manufacturing finishing products for interior woodwork that enhance the homes and projects of our customers. Our team is passionate, dedicated, and we firmly believe that collaboration is the key to success. How about you? What We Are Looking For: We are looking for a dynamic, committed, and resourceful individual to...

  • Customer Service Agent

    4 weeks ago

    Victoriaville, Canada SamaN Full time

    . About Us: At SamaN, we take pride in manufacturing finishing products for interior woodwork that enhance the homes and projects of our customers. Our team is passionate, dedicated, and we firmly believe that collaboration is the key to success. How about you? What We Are Looking For: We are looking for a dynamic, committed, and resourceful individual to...

  • Customer Service Agent

    4 weeks ago

    Victoriaville, Canada SamaN Full time

    . About Us: At SamaN, we take pride in manufacturing finishing products for interior woodwork that enhance the homes and projects of our customers. Our team is passionate, dedicated, and we firmly believe that collaboration is the key to success. How about you? What We Are Looking For: We are looking for a dynamic, committed, and resourceful individual to...

  • Customer Service Representative

    2 weeks ago

    Victoriaville, Quebec, Canada Sani Marc Inc Full time

    Customer Service RepresentativeEmploi - Permanent Full-time - Agent/Clerk - Customer serviceHeadquarter: Siège social -Victoriaville Quebec G6P 7E3As soon as possibleSchedule: Monday to Friday (Day)Description: Working at Sani Marc means:Taking responsibility and control of your files by doing whatever it takes and making sure it's done right;Having a good...

  • Customer Service Representative

    1 month ago

    Victoriaville, Canada Sani Marc Inc Full time

    Customer Service RepresentativeEmploi - Permanent Full-time - Agent/Clerk - Customer serviceHeadquarter: Siège social -Victoriaville Quebec G6P 7E3As soon as possibleSchedule: Monday to Friday (Day)Description: Working at Sani Marc means:Taking responsibility and control of your files by doing whatever it takes and making sure it’s done right;Having a...

  • Customer Service Agent

    4 weeks ago

    victoriaville, Canada SamaN Full time

    .About Us: At SamaN, we take pride in manufacturing finishing products for interior woodwork that enhance the homes and projects of our customers. Our team is passionate, dedicated, and we firmly believe that collaboration is the key to success. How about you? What We Are Looking For: We are looki

  • Customer Service Agent

    4 weeks ago

    Victoriaville, Quebec, G0P, Arthabaska, Canada SamaN Full time

    . About Us: At SamaN, we take pride in manufacturing finishing products for interior woodwork that enhance the homes and projects of our customers. Our team is passionate, dedicated, and we firmly believe that collaboration is the key to success. How about you? What We Are Looking For: We are looking for a dynamic, committed, and resourceful individual to...

  • Letter Carrier

    2 weeks ago

    Victoriaville, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 169674 Business Function: Delivery Agent or Letter Carrier Primary City: Victoriaville Other Location(s): Province: Quebec Employment Type: On Call Employment Status: Temporary Language Requirement: French Essential Number of Vacancies 2 **Salary**: 22,68$ Canada Post is an exciting place to work! And you can be part of it! We deliver...

  • Agent (E) Service Clientèle

    5 days ago

    Victoriaville, Canada Victoriaville & Co. Full time

    **_Victoriaville & Co_** est présentement à la recherche d'un Agent (e) service clientèle pour compléter son équipe! **Description du poste** Sous la responsabilité de la Superviseure service à la clientèle, l’agent-e a pour principales responsabilités de: - Répondre aux demandes et questions des divers clients (salons funéraires) dans les...

  • Agent Service Aux Clients

    1 week ago

    Victoriaville, Canada Essor Assurances Placements Conseils Inc. Full time

    DESCRIPTION DE L'OFFRE **Agent service aux clients** **Référence ASC** **Type d'emploi**:Permanent **Type de poste**:Temps plein **Horaire**: 2 jours de 10h15 à 18h15 et les autres journées de 8h30 à 16h30 **SOMMAIRE DU POSTE** Travailler chez ESSOR c'est: Recevoir une formation personnalisée dès ton arrivée ! Gagner encore plus si tu parles...

  • Agent (E) Service Clientèle

    2 weeks ago

    Victoriaville, Quebec, Canada Victoriaville & Co. Full time

    **_Victoriaville & Co_** est présentement à la recherche d'un Agent (e) service clientèle pour compléter son équipe**Description du poste**Sous la responsabilité de la Superviseure service à la clientèle, l'agent-e a pour principales responsabilités de:- Répondre aux demandes et questions des divers clients (salons funéraires) dans les deux...

  • Special Service Associate

    3 weeks ago

    Victoriaville, Canada The Home Depot Canada Full time

    **Full-Time Role - Salary starting at 20$/H** Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. **Position Responsibilities** - Ensure customers receive products and...

  • Special Service Associate

    2 weeks ago

    Victoriaville, Quebec, Canada The Home Depot Canada Full time

    Full-Time Role - Salary starting at 20$/HService Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.Position Responsibilities Ensure customers receive products and services requested...

  • Agent Service Aux Clients

    2 weeks ago

    Victoriaville, Quebec, Canada Essor Assurances Placements Conseils Inc. Full time

    DE L'OFFRE**Agent service aux clients****Référence ASC****Type d'emploi**:Permanent**Type de poste**:Temps plein**Horaire**: 2 jours de 10h15 à 18h15 et les autres journées de 8h30 à 16h30**SOMMAIRE DU POSTE**Travailler chez ESSOR c'est:Recevoir une formation personnalisée dès ton arrivée Gagner encore plus si tu parles anglais, ESSOR offre une prime...

  • Agent de Sécurité

    2 weeks ago

    Victoriaville, Quebec, Canada GardaWorld Full time

    **Prêt à revêtir l'uniforme?**:Plus qu'un emploi - 26% de nos employés corporatifs chez GardaWorld ont commencé comme employés de première ligne. Si vous avez l'esprit d'entreprise et que vous êtes ambitieux, ce pourrait être le début de votre carrière chez GardaWorld Nous élargissons nos rangs dans Victoriaville Grâce à notre grande variété...

  • Customer Service Representative

    3 weeks ago

    Victoriaville, Canada BMO Financial Group Full time

    51 rue Notre-Dame est Victoriaville Quebec,G6P 3Z4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...