Catering Sales Manager

1 week ago

Edmonton, Canada DoubleTree by Hilton West Edmonton Full time

**We are looking for a motivated, professional Catering Sales Manager to join our Sales & Catering Team and work directly with our clients to plan their event and exceed their expectations This is a 14 month Maternity Leave coverage position)**

The meeting venues at DoubleTree by Hilton Hotel in Edmonton, AB are extensive. Guests can choose from among two ballrooms, 15 meeting rooms and an amphitheater for their important conference or dream wedding. We can configure our 35,000+ sq. ft. of flexible meeting and banquet space for up to 800 guests

Each year we survey Team Members what excites them the most about working at Hilton so we can build on the positive aspects of their experiences at work. Here’s what they have said:

- The people I work with
- Opportunities to grow my career
- Pride in the brand
- Connections with guests and customers
- Meaningful and fun work
- Special and Unique benefits

Let's start with some of the **GREAT** benefits

**Benefits**:

- **Complimentary & Discounted Mayfield Dinner Theatre Tickets**:

- **50% Discount in Stages Restaurant & Bar**:

- **Extensive Hilton Discounted Room Rates**:

- **Health, Dental, Vision, STD, Life**

**Basic Purpose**:
In the role of Catering Sales Manager you will assist in the plans to maximize revenue, secure new business and grow existing relationships. This position liaises with all hotel departments to ensure consistent high level service is delivered to each guest.

**Major Responsibilities and Duties**:

- Plan, upsell and detail the meeting/function with the client, including space requirement, times, equipment, menus, billing instructions, etc. and submit the appropriate proposal and/or sales contracts. Complete appropriate paper work, i.e. Function sheets, change sheets, convention/group resume, reservation forms, Lost Business Reports, etc. and distribute to Hotel departments.
- Negotiate & prepare sales proposals and contract, understanding legal terms and conditions.
- Prepare proposals for potential clients and repeat business
- Exceed guest and team member expectations by providing the best service and maintaining a positive attitude
- Conduct site meetings with clients, and attend and/or assist hotel functions when needed
- Meet or exceed monthly sales revenue and activity quotas.
- Ensure that function set up meets and exceeds guest expectations by working closely with conveners and meeting planners; this is inclusive but not limited to meetings rooms, equipment requirements, food and beverage
- Achieve catering profit goals by ensuring that negotiated function prices are in line with hotel profit
- Effectively manage customer budgets to maximize revenue and meet customer needs.
- Manage existing client relationships while seeking new business for the hotel.
- Provide input and ideas towards marketing and sales strategies.
- Effectively solicit repeat group business.
- Prospect potential new clients for catering, and/or group room business
- Interact with guests to obtain feedback on product quality and service levels; able to respond to and handle guest problems and complaints.
- Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
- Attend pre-event meetings as needed to understand group needs.
- Accurately forecast group sleeping rooms and event revenue for groups.
- Attend networking and local community events acting as an ambassador for the hotel.
- Adheres to sales and catering policies & procedures; including Net Delphi processes
- Ensure accuracy in recording all details on contracts, proposals and correspondence with particular emphasis on menu information, pricing, organization and set-up and billing requirements.
- Other related duties as assigned.

**Skills, Knowledge and Abilities Required**:

- Effective sales skills to up-sell products and services.
- Proven interpersonal, time management, organizational and presentation skills, with a high level of detail-orientation.
- Knowledge of Hotel Front Office/Reservation/Sales procedures.
- Strong written and verbal communication skills; strong problem solving skills.
- Flexible and energetic with ability to work well in a fast paced and dynamic environment.
- Delphi experience an asset

**Working Conditions**:

- Normal office working conditions.
- Lifting of supplies, material/collateral. From time to time the position will require long periods of standing.
- Some weekend, evening or holiday hours may be required.

**Experience, Training and Education (demonstrating requirements)**:

- University or College degree or diploma in Hotel Management/ Business Administration or equivalent combination of education and work experience
- Previous Hotel experience
- Previous experience with Indigenous markets
- Previous catering services and/or hotel sales experience is required
- Preferred experienced in Branded and or full service hotel
- Knowledge of Event Service Operations

**We're one of the largest hospitality companies i

  • Catering Manager

    2 weeks ago

    Edmonton, Canada Bridges Catering Full time

    Bridges Catering is seeking a full time Catering Manager to join our fast-paced environment. The Catering Manager is responsible for managing our team of Catering Coordinators that plan and coordinate off-site catering orders and events in various venues throughout Edmonton and area. We are looking for a self-initiated individual that works well on their own...

  • Outside Sales Manager

    6 days ago

    Edmonton, Canada The Party people catering co Full time

    We have relocated The Party people catering company from Vancouver BC to Edmonton Alberta and are looking to build out a dynamic team. Some of our corporate clients include: University of British Columbia Trans Mountain Pipeline Kiewit Construction CIBC Wealth management This role is within an independently female owned company and extends the...

  • Catering Sales Manager

    2 weeks ago

    Edmonton, Canada Radisson Hotel and Convention Centre Full time

    The Catering Sales Manager will be responsible for selling and booking the Radisson Hotel and Convention Centre to clients while increasing utilization of our facilities. **Primary Responsibilities**: - Meeting with prospective and existing clients to increase bookings and sales of the hotels facilities, acting on and coordinating specific client requests...

  • Catering Sales Manager

    2 weeks ago

    Edmonton, Alberta, Canada Radisson Hotel and Convention Centre Full time

    The Catering Sales Manager will be responsible for selling and booking the Radisson Hotel and Convention Centre to clients while increasing utilization of our facilities.Primary Responsibilities: Meeting with prospective and existing clients to increase bookings and sales of the hotels facilities, acting on and coordinating specific client requests to ensure...

  • Caterer

    2 weeks ago

    Edmonton, Canada The party people catering Full time

    **About us** The party people catering is a small business in Edmonton, AB T5J 1E2. We are professional, agile, professional, and our goal is to We believe every celebration deserves unforgettable cuisine, and we're dedicated to exceeding your expectations.. Our work environment includes: - Modern office setting - Modern office...

  • Catering Manager

    3 weeks ago

    Edmonton, Canada Food For Thought Catering Full time

    Responsibilities: - Plan, organize, and oversee daily catering bookings, focusing on our long term corporate clientelle. - Collaborate with clients to determine their specific event needs and preferences - Create customized menus based on client preferences and dietary restrictions - Quality check of food preparation and presentation to ensure high quality...

  • Sales & Catering Manager

    2 weeks ago

    Edmonton, Canada Sandman Hotel Group Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Catering Sales Manager

    3 weeks ago

    Edmonton, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Catering Sales Manager will contribute to the overall success of the hotel by providing superior customer service and selling products and/or services...

  • Catering Assistant Sales Manager

    2 weeks ago

    Edmonton, Alberta, Canada Compass Group Full time

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...

  • Catering Sales

    4 weeks ago

    Edmonton, Canada Radisson Hotel and Convention Centre Full time

    The Catering Sales Assistant will be responsible for selling and booking the Radisson Hotel and Convention Centre to clients while increasing utilization of our facilities. **Primary Responsibilities**: - Meeting with prospective and existing clients to increase bookings and sales of the hotels facilities, acting on and coordinating specific client...

  • Sales and Catering Coordinator

    3 weeks ago

    Edmonton, Canada DoubleTree by Hilton West Edmonton Full time

    **We are looking for a motivated, professional Sales & Catering Coordinator to join our Sales & Catering Team!** The meeting venues at DoubleTree by Hilton Hotel in Edmonton, AB are extensive. Guests can choose from among two ballrooms, 15 meeting rooms and an amphitheater for their important conference or dream wedding. We can configure our 35,000+ sq. ft....

  • Catering Sales Manager

    3 weeks ago

    Edmonton, Canada DoubleTree by Hilton West Edmonton Full time

    **We are looking for a motivated, professional Catering Sales Manager to join our Sales & Catering Team and work directly with our clients to plan their event and exceed their expectations!** The meeting venues at DoubleTree by Hilton Hotel in Edmonton, AB are extensive. Guests can choose from among two ballrooms, 15 meeting rooms and an amphitheater for...

  • Catering - Delivery Driver

    2 weeks ago

    Edmonton, Canada A Cappella Catering Full time

    **A Cappella Catering is looking for a Catering Delivery Driver** **Who we are!** For over 31 years, A Cappella Catering Co. has been a quiet pillar in the Edmonton food and community while offering the city’s most advanced and efficient off-site catering operations. **We offer**: - Full time employment - Paid training - Paid lunch breaks, with free...

  • Catering - Delivery Driver

    3 weeks ago

    Edmonton, Canada A Cappella Catering Full time

    **A Cappella Catering is looking for a Catering Delivery Driver** **Who we are!** For over 31 years, A Cappella Catering Co. has been a quiet pillar in the Edmonton food and community while offering the city’s most advanced and efficient off-site catering operations. **We offer**: - Full time employment - Paid training - Paid lunch breaks, with free...

  • Catering - Delivery Driver

    3 weeks ago

    Edmonton, Canada A Cappella Catering Full time

    **A Cappella Catering is looking for a Catering Delivery Driver** **Who we are!** For over 31 years, A Cappella Catering Co. has been a quiet pillar in the Edmonton food and community while offering the city’s most advanced and efficient off-site catering operations. **We offer**: - Full time employment - Paid training - Paid lunch breaks, with free...

  • Catering - Delivery Driver

    3 weeks ago

    Edmonton, Canada A Cappella Catering Full time

    **A Cappella Catering is looking for a Catering Delivery Driver** **Who we are!** For over 31 years, A Cappella Catering Co. has been a quiet pillar in the Edmonton food and community while offering the city’s most advanced and efficient off-site catering operations. **We offer**: - Full time employment - Paid training - Paid lunch breaks, with free...

  • Catering - Delivery Driver seasonal

    3 weeks ago

    Edmonton, Canada A Cappella Catering Full time

    **A Cappella Catering is looking for a Catering Delivery Driver** **Who we are!** For over 31 years, A Cappella Catering Co. has been a quiet pillar in the Edmonton food and community while offering the city’s most advanced and efficient off-site catering operations. **We offer**: - Full time employment - Paid training - Paid lunch breaks, with free...

  • Asst. Manager

    1 week ago

    Edmonton, Canada Holiday Inn Edmonton South - Evario Events Full time

    2171449 Alberta Ltd is recruiting on behalf of our client, Holiday Inn Edmonton South - Evario Events - The First H4 property with Conferencing and Banqueting facilities in Canada with 126 state of the art rooms, Lobby restaurant & bar, a 20,000 sq ft banqueting and conferencing facilities. We are looking for YOU to join our team. **What’s the job?** The...

  • Catering Services Manager

    1 week ago

    Edmonton, Canada Aramark Full time

    Reporting to the Food Service Director, the Catering Manager will be responsible for the day to day operations of the Catering department. **Responsibilities**: - Oversee catering functions and special events for internal and external clients/ groups. - Meet with clients to determine catering requirements, floor plans, rentals, staffing for events. -...

  • Catering Manager

    2 weeks ago

    Edmonton, Alberta, Canada FAIRMONT Full time

    Company Description Your team and working environment**:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the...