Sales Operations Manager
4 weeks ago
About the Role
We are seeking a skilled Sales & Service Manager to join our team at Sarap Sarap Catering and Restaurant. As a Sales & Service Manager, you will be responsible for providing exceptional customer service, managing sales teams, and driving revenue growth.
Responsibilities
- Customer Service : Respond to customer inquiries, resolve issues, and ensure customer satisfaction.
- Sales Management : Lead and motivate sales teams to achieve sales targets, build relationships with customers, and identify new business opportunities.
- Reporting and Analytics : Prepare sales reports, analyze data, and provide insights to management to inform business decisions.
Requirements
- Education : Secondary (high) school graduation certificate.
- Experience : 1 year to less than 2 years of experience in sales or customer service.
- Skills : Accurate, client focus, efficient interpersonal skills, excellent oral communication, flexibility, organized.
Work Conditions and Physical Capabilities
- Attention to detail : Ensure accuracy and attention to detail in all tasks.
Personal Suitability
- Accurate : Ensure accuracy and attention to detail in all tasks.
- Client focus : Provide exceptional customer service and focus on customer satisfaction.
- Efficient interpersonal skills : Build strong relationships with customers and colleagues.
- Excellent oral communication : Communicate effectively with customers, colleagues, and management.
- Flexibility : Adapt to changing circumstances and priorities.
- Organized : Prioritize tasks, manage time, and meet deadlines.
Experience
- 1 year to less than 2 years : 1 year to less than 2 years of experience in sales or customer service.
- Durée de l'emploi : Permanent.
- Langue de travail : Anglais.
- Heures de travail : 35 to 40 hours per week.
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