Sales Operations Manager

4 weeks ago


Edmonton, Alberta, Canada Sarap Sarap Catering and Restaurant Full time
Sales & Service Manager at Sarap Sarap Catering and Restaurant

About the Role

We are seeking a skilled Sales & Service Manager to join our team at Sarap Sarap Catering and Restaurant. As a Sales & Service Manager, you will be responsible for providing exceptional customer service, managing sales teams, and driving revenue growth.

Responsibilities

  • Customer Service : Respond to customer inquiries, resolve issues, and ensure customer satisfaction.
  • Sales Management : Lead and motivate sales teams to achieve sales targets, build relationships with customers, and identify new business opportunities.
  • Reporting and Analytics : Prepare sales reports, analyze data, and provide insights to management to inform business decisions.

Requirements

  • Education : Secondary (high) school graduation certificate.
  • Experience : 1 year to less than 2 years of experience in sales or customer service.
  • Skills : Accurate, client focus, efficient interpersonal skills, excellent oral communication, flexibility, organized.

Work Conditions and Physical Capabilities

  • Attention to detail : Ensure accuracy and attention to detail in all tasks.

Personal Suitability

  • Accurate : Ensure accuracy and attention to detail in all tasks.
  • Client focus : Provide exceptional customer service and focus on customer satisfaction.
  • Efficient interpersonal skills : Build strong relationships with customers and colleagues.
  • Excellent oral communication : Communicate effectively with customers, colleagues, and management.
  • Flexibility : Adapt to changing circumstances and priorities.
  • Organized : Prioritize tasks, manage time, and meet deadlines.

Experience

  • 1 year to less than 2 years : 1 year to less than 2 years of experience in sales or customer service.
  • Durée de l'emploi : Permanent.
  • Langue de travail : Anglais.
  • Heures de travail : 35 to 40 hours per week.

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