Sales Associate/budtender

3 weeks ago

Ottawa, Canada Hemisphere Cannabis CO Full time

SALES ASSOCIATE JOB OVERVIEW:
As the first point of contact for our guest, our budtenders will set the tone in delivering a world class guest experience in our stores through engagement, industry expertise and authentic relationship building. Not only are you an ambassador of our brand but also a leader in cannabis legalization though out Canada. You will play a critical role in the successful daily operations of our stores and in positively impacting and de-stigmatizing adult use cannabis within our communities.

WHAT YOU DO
- RESPONSIBILITIES_
- Exemplify our brand Mission and Values in everyday interaction with store guests and fellow team members.
- Continually promote our brand and be a positive representative of cannabis industry.
- Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business.
- Be accountable in providing accurate and relevant product knowledge for our guest and seek continual learnings in this area both formally and informally.
- Educate guests and meet them “where they are” by propelling our Service Standards. Learn about our guest by using open-ended questions to assess their knowledge and provide information on cannabis strains, consumption methods, responsible use, and what product guests need to best experience their purchase.
- Partner with the leadership team to maintain a welcoming atmosphere and experience for team members and guests while upholding Federal and Provincial compliance to the highest standard.
- Be a brand ambassador in the communities which we operate in. Provide feedback and learnings to your General Manager that will help build our brand stance and elevate our guest services.
- Accountable to supporting in the upkeep of all safely and security standards in our retail space, for our guest and our fellow team members
- Act as a socially responsible vendor of cannabis in the communities we conduct our business in by providing education, expertise, passion and promoting responsible adult cannabis use.
- Support in the upkeep and cleanliness of our space in a way that propels our brand and standards.
- Ensure efficiency and accuracy in all cash desk management operations that uphold our loss prevention, provincial and federal standards.
- Communicate to your management team any opportunities with product inventory (sell through’s/discrepancies) and participate in inventory management task has needed.
- Follow all security guidelines set forth by Retail Leadership Team.
- Comply and maintain all required training and certifications required by Provincial and Federal law.
- Maintain confidentiality of all proprietary information, including financial summaries and internal employee materials.

COVID-19 considerations:
We uphold all COVID prevention standards set out by Ontario Heath.

**Job Type**: Part-time

**Salary**: $16.50 per hour

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Holidays

**Experience**:

- customer service: 2 years (preferred)

Work Location: One location

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