Budtender - Carling & Alta Vista Locations

6 months ago

Ottawa, Canada ShinyBud Full time

**About us**

**We believe that health and wellness is a personal choice. Our mission is to offer the best of legal cannabis products in an informed, guest centric environment. Catering to every spectrum of our customer base in a thoughtful way.**

Providing carefully curated products that speak to the consumer looking for quality, price or convenience. Whether you’re a seasoned cannabis consumer or newly curious, our budtenders will be able to help you navigate the many offerings we carry.

We hope Shiny Bud will be your convenient go-to destination for your cannabis and accessory needs. Where your satisfaction is our main priority.

ShinyBud is looking for autonomous, resourceful, and reliable budtenders to join our team

**Budtender Summary**:
We are looking to employ a knowledgeable and experienced Budtender to assist customers in selecting suitable cannabis products. The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers’ questions regarding the different strains of cannabis, their uses, and methods of consumption.

To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, and outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.

**Budtender Responsibilities**:

- Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.
- Processing customers' payments using the dispensary's Point of Sale (POS) system.
- Ensuring that the dispensary is clean and well-organized at all times.
- Educating customers on the safe use of their selected cannabis products.
- Correctly scanning and selecting products as required.
- Checking customers' identification documents to verify that they are of legal age.
- Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.

**Qualifications**:

- High school diploma or equivalent required.
- Previous experience in a customer service or sales role required.
- Ability to work independently with little to no supervision.
- Ability to prioritize and multitask in a fast-paced environment.
- Excellent written and verbal communication skills.
- Professionalism and punctual attendance required.
- Must be able to lift 50lbs, must be able to stand for long periods of time, and must be able to bend, kneel, twist, and reach for any length of time necessary to complete tasks.
- Must have access to reliable transportation with valid driver's license and clean driving record.
- ShinyBud is an equal opportunity employer

**Job Type**: Part-time

**Salary**: From $16.55 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Employee assistance program
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Arabic (preferred)

Licence/Certification:

- Cannsell License (required)

Work Location: In person

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