Restoration Emergency Coordinator
6 months ago
Answer company calls after hours on a rotation basis
Provide free damage inspections/assessments
Report damage assessment findings to homeowner and RC System
Organize job with lead tech.
Explain the agreement between RC and homeowner, Sign agreement
Assist homeowners with filing their insurance claim
Emergency Project Coordinator must explain the entire claims process to insurance adjuster
Measure Job site
Prepare and send Project report.
Arrange for trade inspections (HVAC, PLUMBER, ELECTRONICS,ELECTRICAL,ROOFING)
QUALIFICATIONS:
An outgoing personality
As a part of the sales process
Possess the ability to multi-task
Strong customer-service orientation
Strong teamwork and interpersonal skills
Provide an exceptional level of service that exceeds the expectation of the client
Conduct all work in accordance with company safety policies
Adherence to all company workplace policies
Posses a valid Class G Ontario Drivers license with no restriction and good record
EDUCATION REQUIRED:
High School Diploma
Other Education/Certification/Training preferred: IICRC Certifications are considered an asset
Asbestos Abatement Worker and supervisor is an asset
Work experience required: (2) years of experience in restoration services. Job-related experience required: Two (2) years in a supervisory capacity is preferred. Technical
Being able to speak Spanish is an asset.
Requirements Equipment: knowledge of proper use of Vacuum cleaners, dust-aids, portable cleaning equipment, tools, restoration equipment like, dehumidifiers, air movers, air scrubbers, etc. Mask fitting
Software and other Competencies:
Learn inhouse app reporting system.
Willing to take part in on-call rotating schedule
Able to work after hours and on Holidays when necessary
Ability to lift up 50 lbs.
Willing to submit personal information for a criminal background check
Perform other duties as may be required
Strong management, delegation, planning and leadership
Skills in the areas of construction safety and productivity
Effective communication skills both written and verbal
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00-$68,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
- On call
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Project management: 1 year (preferred)
Work Location: On the road
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