Project Director

2 weeks ago

Toronto, Canada ARS Global Emergency Management CA Full time

ARS / Global Emergency Management CA is a leading disaster mitigation and property restoration services provider with over 60 years of experience. We are committed to delivering quality services that meet the needs of our clients, including insurers, agents, brokers, and policyholders.

We are on an exciting journey of transformation and growth, offering a competitive salary and a range of benefits, including an extended health plan, company RRSP program, employee assistance program, educational assistance, professional development opportunities, and internal growth opportunities.

The Project Director - Restoration will play a key role in planning, executing, monitoring, controlling, and closing out restoration projects. They will ensure that our clients have an outstanding experience throughout the entire process.

Key Responsibilities:

  • Manage all aspects of emergency and restoration claims, including scoping, sketching, estimating, coordination of resources, communication with insured and adjuster, etc.
  • Ensure estimate and file completion timelines are met as per predetermined Corporate and program KPI's
  • Communicate and educate the client on the process of repair, the timing of service delivery, and realistic expectations
  • Prepare accurate job costing and estimation, ensuring target margins are met
  • Invoicing and accounts receivable
  • Maintain subcontractor and third-party relationships while ensuring contract compliance
  • Deliver exceptional customer service while building and maintaining relationships
  • Provide leadership in Health and Safety, by ensuring the company health and safety policies and procedures are followed
  • Inspect progress and ensure work quality throughout the project lifespan
  • Ability to manage competing demands
  • Execution and compliance of company initiatives, policies, and procedures
  • Consistent communication and daily/weekly reporting
  • Must be able to work evenings and weekends as per the needs of the business (with availability for on-call rotation)

Required Knowledge and Experience:

  • 5-7 years of work experience in the Restoration/Construction industry
  • Proficient software skills - MS Office Suite, MS Project, Xactimate, and Xactanalysis
  • IICRC (WRT, FSRT) is strongly desired
  • IICRC (Odour, Applied Structural Drying, Applied Microbial Remediation technician) is an asset
  • Proven ability to manage, coach, and mentor team members
  • Ability to read and interpret construction plans and documentation provided by consultants
  • Strong working knowledge of construction theories and Ontario Building Code
  • Ability to work safely and efficiently within a team environment or independently
  • Excellent negotiating skills
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment
  • Strong drive to see projects through to completion
  • Strong problem-resolution skills
  • Entrepreneurial attitude and resourceful
  • Periodic travel may be required
  • Valid G/G2 driver's license

Salary: $85,000 - $110,000 per year, depending on experience and qualifications.

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