Clerk e

2 weeks ago

Halifax, Canada Nova Scotia Health Authority Full time

**Req ID**:167823**
**Company: Nova Scotia Health**
**Location**:Central** Zone, **Halifax Infirmary Robie Street Entrance - QEII**
**Department**:OPCZ Cardiac Surgery Clinic 2nd Fl**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: NSGEU** **Admin Professionals** Position**
**Posting Closing Date**:17-Nov-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Heart Health Services Manager the Booking Officer is responsible for the efficient and effective scheduling/booking of Cardiac Surgery as well as the efficient management of hospital beds and services for optimum patient flow. This individual acts as a liaison with various departments including Cardiac Day unit, Cardiac Cath/Heart Rhythm lab, Cardiologist, Anesthesiologist, Surgeons and their offices, Ambulatory clinics, Nursing units, Patient Flow Managers. The Cardiac Surgery Booking Officer is responsible for contacting patients via telephone/mail out regarding procedure dates and clinic appointments. In addition, they are responsible for booking patients needing accommodations at Point Pleasant Lodge.

**About You**:
We would love to hear from you if you have the following:

- Grade XII plus the successful completion of a recognized secretarial/administraAtive program
- 2 years booking experience required
- Medical terminology required
- Minimum typing speed of 50 wpm preferred
- Previous experience with complex bookings preferred
- Knowledge of both Cardiology inpatient programs and ambulatory clinics is necessary for the scheduling of both the inpatient and outpatient patient population
- Effective communication and interpersonal skills
- Excellent organization and prioritization skills, strong attention to detail
- Ability to multi-task
- Demonstrated problem solving and decision making skills
- Proficiency with all components of Microsoft Office (Word, PowerPoint, Excel, and Outlook)
- Proficiency in STAR, PHS, Novari, HPF, Share Clinical Portal
- Professional telephone manner
- Ability to work with mínimal supervision
- Ability to maintain confidentiality
- Demonstrated ability to remain calm during urgent situations and deal with numerous interruptions and continuous change an asset
- Competencies in other languages an asset, French preferred

PLEASE NOTE: A skills test may be administered as part of the selection process

**Hours**:

- Permanent Full-time position; 75 hours biweekly
- Shifts are days only, Monday to Friday

**Compensation and Incentives**:
$21.73 - $24.31 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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