System Administrator Iii, Service Management

4 weeks ago

Vancouver, Canada Legal Aid BC Full time

**Location**: Vancouver, BC

**Status**:Full-time Permanent

**Affiliation**:British Columbia General Employees’ Union (BCGEU)

**Salary range**: Job Class 23 (Market Adjusted) *under review* ($74,161 - $84,808)

**Competition #**: B075-23

**Application Deadline**:February 5, 2024

**TREDI STATEMENT**:
Our commitment to Truth and Reconciliation, Equity, Diversity and Inclusion is ambitious and foundational.  It informs everything we do, as we dismantle colonization, racism, sexism, transphobia and homophobia, and all discrimination.  These are our values, and they inform our hiring practices too.  Our business is aiding people in severe legal distress, and necessitates internal and external alignment of practicing these values.  Integrating Truth and Reconciliation and Equity, Diversity and Inclusion throughout every aspect of Legal Aid BC is critical to building that culture, and we prioritize ongoing resources to achieve that goal. 

We are seeking a **System Administrator III, Service Management Supervisor **to join our team.

The Opportunity

As a **System Administrator III, Service Management Supervisor, **your primary function is to:

- Oversee and supervise the work of the Service Management team and delegate to prioritize the research, planning, set-up and troubleshooting of hardware and software installations/solutions to provide proactive support to internal and external end-users.

Key accountabilities include, but aren't limited to:

- Meet regularly with business unit stakeholders to identify and solve technical considerations of LABC- and non-LABC users (e.g. contractors, the general public) researching options and solutions;
- Maintain regular updates to OS and installed software on LABC devices;
- Evaluate current and emerging technologies to support business objectives and prepare business cases to present and recommend new technological solutions to business issues Who We Are

Legal Aid BC (LABC) is a non-profit organization established by the Legal Services Society Act in 1979. Our mission is to provide legal information, advice, and representation services to BC's most vulnerable and marginalized citizens who lack the necessary resources to effectively access the justice system when their families, freedom, or safety are at risk. Our vision is to see BC’s legal system transformed, by the way LABC represents our clients, into one more equitable and inclusive with a mission to strengthen client-centred legal help for British Columbians experiencing barriers accessing the legal system.

At LABC, we know that our continued ability to help the people who need us is due to the hardworking individuals who make up our team, dedicated to making a difference in the lives of people in need. We foster a positive culture of open communication for our team to thrive within, underpinned by our values of client focus, advancing Truth & Reconciliation, Equity, Diversity, and Inclusion, and change through leadership.

To understand why legal aid matters, and our commitments to Truth, Reconciliation, Equity, Diversity and Inclusion, please explore our website, planning and guiding documents at.

You have:

- Bachelor’s Degree in Accounting or Finance from an accredited post-secondary institution.
- Recognized professional accounting designation CPA and a minimum of two years’ related experience in accounting and preparing draft financial statements, or an equivalent combination of education and experience.
- Advanced understanding of data analysis and reporting of financial statements
- Advanced level in MS Excel (VLookups, Sumifs, Pivot Tables, etc.)
- OR equivalent combination of education and experience

**We Offer**

A competitive annual salary, as well as a comprehensive benefits package (based on your employment status and affiliation including:

- Four weeks paid vacation to start that grows the longer you are with LABC
- An excellent employee benefits package, where premiums are 100% paid by LABC
- A generous defined benefit pension plan
- Support for training and development
- An Employee and Family Assistance program
- The opportunity to participate in various Employee programs (Employee Wellness, etc.)
- Support for a healthy work/life balance
- Generous leave provisions (sick time, special leaves)
- 13 paid statutory holidays
- An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time)
- Transit friendly employer for eligible staff to have their commute subsidized
- Dog-friendly offices
- Dedicated Cultural Leave provisions for Indigenous employees
- An Equity, Diversity and Inclusion Council, and Indigenous employees Council and Accessibility Committee of employees from equity-seeking groups that advises on ongoing improvements and investments in Equity, Diversity and Inclusion at our workplace

For additional information regarding our extensive benefits package, please explore our careers page.
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