Night Front Desk Agent

3 weeks ago


Montréal QC, Canada Ramada Plaza Montreal Full time

**Job Summary**

**Responsibilities**:

- Greet guests upon arrival and ensure a smooth check-in process
- Answer phone calls and assist with inquiries or reservations
- Handle guest check-outs efficiently
- Provide information about hotel services, facilities, and local attractions
- Assist with guest requests and resolve any issues promptly
- Maintain a tidy and organized front desk area

**Skills**:

- Experience in front desk operations or customer service preferred
- Proficient in phone etiquette and handling phone systems
- Multilingual abilities are a plus
- Knowledge of guest services and hospitality industry practices
- Bilingual proficiency is advantageous

Pay: $18.00-$20.50 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- On-site parking

Flexible language requirement:

- English not required
- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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