Front Desk Agent
6 months ago
Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to:
**Responsibilities**
- Always offer professional, friendly and kind service
- Process all external and internal calls, either by redirecting calls or assisting the caller
- Take charge of the correspondent's request and monitor it according to hotel standards
- Have a good knowledge of all services, especially reception, housekeeping, and technical maintenance
- Serve as liaison for guests requiring information regarding all aspects of the hotel
- Attend people with special needs;
- Have a thorough knowledge of the hotel's emergency procedures
- Follow department policies, procedures, and service standards
- Writes various reports, letters and general correspondence;
- Complaint management;
- Follow all security policies
- Other assigned functions
**Requirements**:
- Experience in customer service in Hospitality,
- Bilingual English-French, a third language an asset;
- Strong interpersonal skills and problem solving
- customer service oriented attitude;
- Must be flexible in time management;
- Very responsible and reliable
- Ability to work under pressure in a fast-paced environment
- Ability to work consistently with other colleagues as part of a team
- Ability to focus on customer needs, staying calm and courteous at all times
- Must be mínimally available on Saturdays, Sundays, holidays and another day during the week
- Computer skills in Microsoft and Opera PMS would be an asset.
- Must be available for day shift, evening and night shift (23:00 to 07:00)
**Salary**: $22.64-$23.67 per hour
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
Work Location: In person
-
Hotel Front Desk Agent
5 months ago
Montréal, Canada APD SMART INC Full time**Front Desk Agent (Full time/ part time)** As a Front Desk Agent, you will be the face of our facility to our guests. You will be responsible for the entire experience from beginning to end in our facilities. **What you will do**: - Greet guests and provide interactive service to the guests through phone and in-person interactions - Administrative tasks...
-
Front Desk Agent
2 weeks ago
Montréal, QC, Canada 2K Full timeCloud Chamber is looking for a personable and courteous Front Desk Agent to be the welcoming spirit of our Montreal studio location. You will work closely with the Facilities Coordinator to ensure an overwhelmingly positive employee and guest experience. You are a confident and positive team player with a hospitality centric mentality. You will be the first...
-
Front Desk Agent
5 months ago
Montréal, Canada Club Med Full time**Γνωρίζετε το Club Med;** Διαθέτουμε περίπου 70 resorts,σε 26 χώρες, τα οποία λειτουργούν για χειμερινή ή καλοκαιρινή σαιζόν. Κάποια απο αυτά είναι ανοιχτά όλο το χρόνο. Προσφέρουμε στους πελάτες μας υψηλής...
-
Front Desk Agent
6 months ago
Montréal, Canada Club Med Full timeYou are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Be responsible for welcoming guests, providing information and personalising...
-
Front Desk Agent
5 months ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Agent
6 months ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Agent
6 days ago
Montréal, QC, Canada Rodeo FX Full time**Company Description** Repeatedly voted one of Montreal’s Top Employers and Employer of the Year for the 2022 Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, animation, and experiential. Nominated for 3 Emmy® Awards for its work on the series Stranger Things season 4, The Witcher season 2 and...
-
Front Desk Hospitality Agent
5 months ago
Montréal, Canada Sonder Full timeSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...
-
Front Desk Agent
3 months ago
Montréal, QC, Canada Quality Inn Centre-Ville Montreal Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. **Job Duties**: - Maintains an inventory of vacancies,...
-
Front Desk Receptionist
5 months ago
Montréal, Canada Lelux Hotel Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...
-
Front Desk Receptionist
6 months ago
Montréal, Canada Lelux Hotel Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...
-
Front Desk Agent(Part-time)
5 months ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Agent(Part-time)
5 months ago
Montréal, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...
-
Front Desk Receptionist
2 months ago
Montréal, QC, Canada Lelux Hotel Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...
-
Night Auditor/front Desk Agent
6 months ago
Montréal, Canada Hotel Espresso Full timeJob Description: We are looking for someone who loves working at night! A night auditor is responsible of the hotel’s department of Front Desk during the establishment’s late operating hours. As such, they are responsible of the front desk’s standard tasks as well as insuring the accounting closure of the day during the night shift. Finding someone...
-
Night Front Desk Agent
1 month ago
Montréal, QC, Canada Ramada Plaza Montreal Full time**Job Summary** **Responsibilities**: - Greet guests upon arrival and ensure a smooth check-in process - Answer phone calls and assist with inquiries or reservations - Handle guest check-outs efficiently - Provide information about hotel services, facilities, and local attractions - Assist with guest requests and resolve any issues promptly - Maintain a...
-
Front Desk Manager
5 months ago
Montréal, Canada Marriott International, Inc Full time**Job Number** 24104810 **Job Category** Rooms & Guest Services Operations **Location** Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...
-
Front Desk Agent
5 months ago
Montréal, Canada Prestige Fitness Gym Full timeif you were to come on board as one of our Front Desk Associates, we’d ask you to do the following for us: - Provide hospitality reception services to the gym clients. - Cleaning and Sanitizing gym equipments - Be the first point of contact for client regarding gym queries - Ensure data stored in the system is current with respect to client information,...
-
Front Desk Agent
6 months ago
Montréal, Canada Le Nouvel Hôtel Montréal Full time**Workplace**: 1740 boulevard René-Lévesque Ouest, Montréal, Quebec, Canada, H3H1R3 **Status**: Part Time **Salary**: 24.57$ per hour Located in downtown Montreal, Le Nouvel Hotel gives you quick access to all means of transportation. You want to be surrounded by passionate professionals, this 4-star hotel is ready to receive you. In addition, the...
-
Front Desk Agent
6 months ago
Montréal, Canada Le Nouvel Hôtel Montréal Full time**Workplace**: 1740 boulevard René-Lévesque Ouest, Montréal, Quebec, Canada, H3H1R3 **Status**: Full Time **Salary**: 24.57$ per hour Located in downtown Montreal, Le Nouvel Hotel gives you quick access to all means of transportation. You want to be surrounded by passionate professionals, this 4-star hotel is ready to receive you. In addition, the...