Client Service Representative

6 months ago


Richmond Hill, Canada Bayview Seven Animal Hospital Full time

Join Our Team at Bayview Seven Animal Hospital

Are you an enthusiastic and responsible individual with a passion for creating a warm and welcoming environment for pet parents? Bayview Seven Animal Hospital is seeking a self-motivated team player with excellent customer service skills to fill the position of Veterinary Office Assistant.

Key Responsibilities:

- Foster a friendly and welcoming atmosphere for our valued pet parents
- Efficiently manage a 2-line phone system, track appointments, and handle bookings
- Admit and discharge pet patients with care and attention
- Process invoices and billing, confirming details with pet owners and managing payments
- Schedule appointments and ensure smooth clinic operations
- Demonstrate exceptional customer service, putting clients at ease and exceeding their expectations
- Exhibit strong organizational skills, attention to detail, and the ability to prioritize tasks
- Display a willingness to learn and adapt to updated medical office procedures and assist veterinary staff as needed
- Reside within a 20-minute commute from our office and possess reliable transportation

Preferred Qualifications:

- Experience with veterinary services or a strong willingness to learn
- Availability to work flexible hours, including Monday to Thursday 8 am - 8 pm, Friday 8 am - 5 pm, and alternate weekend shifts Saturday & Sunday 10 am - 3 pm
- Ability to lift 50 lbs
- Comfortable working with all breeds and sizes of dogs and cats
- Previous experience with animal care, such as walking, feeding, and monitoring individual animal health, is a plus

Address: 2 Hunters Point, Richmond Hill Phone: 905-764-1144

We look forward to welcoming you to our team

**Job Types**: Part-time, Permanent

Pay: $17.00-$20.00 per hour

Expected hours: 24 - 35 per week

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Schedule:

- Day shift
- Weekends as needed

**Experience**:

- Veterinary Assistant: 1 year (preferred)
- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)
- AVIMark: 1 year (preferred)

Work Location: In person



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