Animal Care Attendant Level 3

3 weeks ago

Richmond, Canada Regional Animal Protection Society Full time

Animal Care Attendant (Level 3)

The primary responsibilities of an Animal Care Attendant (“ACA”) are the cleaning and care for the animals at the RAPS Cat Sanctuary. This position reports to the RAPS CEO, Senior Manager-Operations, Cat Sanctuary & Adoption Centre Manager.

RAPS is a registered charity that also operates the RAPS Cat Sanctuary, the RAPS Adoption & Education Centre, three Thrift Stores and the RAPS Animal Hospital. We are a no-kill, animal serving agency.

Duties and responsibilities:

- Help lead the care of RAPS’ animals, including identifying animals in need of medical attention;
- Record interactions with the observation sheets hanging on the cages or kennels;
- Take note of any health or behaviour concerns and share with managers;
- Enter medical or behavioural concerns into ASM;
- Cover areas where we are short volunteers;
- Greet and assist the public with questions regarding animal adoption;
- Keep up-to-date on the care of the animals by regularly checking ASM;
- Follow all isolation protocols and handling techniques with sick animals;
- Assist with mentoring new volunteers and/or staff members;
- Assist management in determining adoptability and/or rehabilitation needs;
- Enter appropriate medical care instructions provided by vets into ASM;
- Enter diary/medical notes into ASM for each animal;
- Record all procedures, vaccines, medications, etc. into ASM;
- Help prepare and administer medications, subcutaneous fluids, insulin, and other treatments as directed by a licensed veterinarian;
- Monitor caged animal observation sheets and medical observation sheets addressing concerns as they come up;
- Provide new observation sheets as needed;
- Keep paper files up-to-date;
- Provide preventative treatments such as; vaccines, de-wormers and flea prevention on schedule;
- Monitor feeding schedule for animals requiring wet food for dietary or medical reasons;
- Trim nails, clean ears, bathe and groom animals as required;
- Help maintain inventory of medical supplies;
- Help track vaccine usage;
- Assist in handling and restraining animals as needed;
- Oversee the cleanliness and organization of the medical treatment areas;
- Restock canned food in medical treatment areas;
- Sanitize animal carriers when finished with them;
- Accompany animals during euthanasia;
- Communicate with the RAPS Animal Hospital;
- Communicate health status and concerns to management;
- Feed and provide fresh water to all animals in designated areas when required;
- Collect and wash medical plates;
- Do laundry throughout the shift;
- Disinfect cages or kennels, adhering to cleaning protocols;
- Clean up feces or vomit as required;
- Work collectively and collaboratively with other staff and management;
- Report any operational concerns directly to management on duty or as soon as possible;
- Other duties as required by management.

Knowledge, Education & Experience:

- Be passionate about animals;
- Be familiar with, and sympathetic to the goals and mission of the Regional Animal Protection Society;
- Follow and uphold shelter policies and protocols and complete all tasks to a high standard;
- Be patient and calm;
- Be attentive to detail;
- Be physically fit to restrain pets;
- Have good interpersonal and verbal communication skills;
- Show attention to detail and follow-up;
- Have a positive, constructive attitude.
- Have experience in animal care
- Carry a valid drivers license

Judgement, Authority & Decision-making:

- Work as part of a team, or independently when needed;
- Work is performed in accordance with established procedures and approved practices;
- Organization of work to accomplish goals is expected.

Interpersonal Skills:

- Active listening, and probe for information to clarify requests;
- Uses tact and discretion when discussing problems and eliciting sensitive or confidential information.

Reporting Structure:

- CEO, Senior Manager-Operations, Cat Sanctuary & Adoption Centre Manager

**Job Types**: Full-time, Permanent

Pay: From $19.25 per hour

Expected hours: 28 - 35 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Experience**:

- Heavy lifting: 1 year (required)

Work Location: In person

Application deadline: 2024-11-03

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