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Café Supervisor

4 months ago

Milton, Canada Chudleigh's Blossom Cafe Full time

Chudleigh’s Blossom Café is located in Historic Downtown Milton and offers a quaint place to relax and enjoy our signature desserts and beverages year-round. More than preparing great beverages and desserts, our café team members pride themselves on connecting with every customer and the community. We are seeking a dynamic and experienced Assistant Manager to join our team.

**What you bring to the table**:

- Must have previous experience managing a team - min 3 years.
- Experience in a hospitality/café setting
- Excellent organizational and time management skills.
- Customer service skills to meet and address customers’ requests, demands and concerns.
- Skills in both management and administration
- Must be able to lead by example and have strong implementation skills to lead the team to success.
- Availability and flexibility for a schedule that includes opening and closing and weekend shifts.
- Previous barista training
- Food Safety Handling certificate.
- Smart serve certification is a must.
- Experience with the Revel POS is an asset.
- Must pass criminal background check.

**Primary duties and responsibilities**:

- Be the brand ambassador of our branded products.
- Show leadership in creating a culture that revolves around the experience. and enjoyment of food and beverages.
- Helps to create and maintain a culture of accountability and continuous improvement that adheres to standard operation procedures (SOP’s) and processes.
- Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue.
- Customer service skills to meet and address customers’ requests, demands and concerns.
- Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and co-workers.
- Training of all cafe staff.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Coach staff on performance opportunities.
- Organize break schedules.
- Manage inventory and maintain adequate levels of supplies.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Ensure that health and safety protocols are adhered to
- Suggesting new menu items based on customers' preferences and feedback.
- Identifying strategies to retain and attract customers.
- Ensure health and safety regulations are followed.
- Good management of time and organizational skills to handle a multitude of tasks
- inventory counts as needed.
- Additional duties as assigned or required.

**Job Type**: Permanent

**Benefits**:

- On-site parking
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Supervising: 3 years (preferred)

Work Location: In person