Program Administrator

3 weeks ago


Waterloo, Canada Wilfrid Laurier University Full time

**Date**:Apr 17, 2024

**Location**: Waterloo, CA

**Company**:Wilfrid Laurier University

**Department**: Lazaridis School of Bus. & Econ.

**Job Type**: Limited Term

**Full-time/Part-time**: Full Time (>=1249 hrs/year)

**Campus**: Waterloo

**Reports to**:Manager of the Business Graduate Programs Office, Lazaridis School

**Employee Group**: WLUSA

**Application Deadline**:04/24/2024

**Requisition ID**:7407

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.

**Position Summary**:
The Lazaridis School of Business & Economics develops leaders with skills in management and economics for a rapidly changing and complex global environment. It seeks to advance knowledge and practices in these fields by supporting both theoretical and applied research. Further, the Lazaridis School strives to serve business and its community by fostering mutually beneficial alliances with leaders at local, national, and international levels.

The incumbent is responsible for various accountabilities related to supporting program logistics, faculty support, and event planning activities for the Lazaridis School’s Business graduate programs.

The incumbent reports to the Manager of the Business Graduate Programs Office for the Lazaridis School.

This position has a university-wide mandate and is based at the Waterloo Campus. The incumbent provides services to all campuses, requiring regular interpersonal interactions and collaboration with departments at the Waterloo, Brantford, and Toronto Campuses. Special attention is given to ensure equitable service delivery across all locations.

The normal hours of work are 8:30 am to 4:30 pm, Monday to Friday. Flexibility in hours will be required, including evening and/or weekend to ensure the accountabilities of the position are completed. These accountabilities may include, but are not limited to, travel, meetings, events, and deadlines. When possible, the manager will adjust the work schedule so that no more than 35 hours are worked in a week.

This position may have a flexible work arrangement allowing the incumbent to work both from home and the office according to a term schedule set by the supervisor.

**Accountabilities**:
**Program Logistics Support**
- Coordinates the creation and maintenance of courses within the learning management system (currently BrightSpace from Desire2Learn and called myLearningSpace at Laurier).
- Coordinates the midterm scheduling process to ensure a conflict-free schedule.
- Coordinates student assessments. (e.g. comprehensive exams, tests, student presentation)
- Coordinates the hiring, training, oversight, and payment of Graduate Teaching Assistants, Instructional Assistants, and Proctors.
- Coordinates the collection and inputting of grades.
- Coordinates other program logistics. (e.g. bookings, class visits, onboarding material, etc)
- Facilitates communication between student cohorts and faculty members.
- Maintains relevant pages on the Lazaridis School’s web properties.

**Faculty Support**
- Orders copies of textbooks and other instructional supplies.
- Coordinates the start of each term including the collection of course syllabi.
- Coordinates the collection of course assignments.
- Coordinates the collection, processing, and return of midterms and final exams.
- Assists faculty members with basic administrative tasks.
- Advises faculty on processes and procedures, and provides orientation as necessary.

**Event Planning**
- Coordinates the logistics for events including the budgeting, scheduling, room bookings, catering, furniture setup, and technology needs (e.g. orientations, competitions, graduations, etc).
- Coordinates the logistics for guest speakers and other dignitaries including travel plans, hotels, payments, and reimbursements.
- Drafts and distributes communications relat


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