Team Manager Disability
5 months ago
**Job Description**:
The Team Manager, reporting directly to Director, is directly responsible for a team of Rehabilitation Consultants, through the provision of direct supervision and coaching, in order to ensure the delivery of high quality and cost effective rehabilitation interventions to customers.
The Team Manager will be responsible for all aspects of Performance Management of these team members. This includes the identification of opportunities for individual growth and development, as well as ongoing analysis of the team’s strengths and areas of practice that require further development. Specific strategies to address developmental and training needs will be reviewed with the local Director, to promote consistency in service delivery across local teams.
**Duties and responsibilities**:
- Monitor RCs’ workflow and manage the distribution of RC referrals
- Mentor/coach new staff through the provision of skill specific training, and acting as a technical expert
- Review and approve the RCs’ Individual Written Plans according to the Spend Authority Approval Process
- Participation in case conferences with claims staff when DIS management presence is requested
- Conduct regular team meetings in conjunction with the other TM to share critical business information, facilitate information/knowledge sharing between staff within the local DIS team
**Ongoing performance management involving the following activities**:
- Conduct Performance reviews
- Conduct workload reviews on a regular basis through RAMM reviews to ensure that the RCs understand and are handling/documenting their files in keeping with current philosophies and best practice guidelines
- Conduct regular Quality Audits under the DIS Quality Program guidelines and provide appropriate feedback to staff
- Analyze data from Powerplay (Reports database) to ensure that service standards are being me, address any issues with the RCs, and put a plan in place to address same
- Identify opportunities for staff development; assign projects/tasks in keeping with the RCs’ identified strengths; monitor and approve RC’s requests for educational opportunities, support and coordinate training/educational seminars
- Analyze statistical data in order to put forth bonus and salary recommendations at year end for director approval
**Be your best at Canada Life
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
***
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._
**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.
LI-Hybrid
-
Mentor, Disability Management
5 months ago
Montréal, Canada iA Groupe financier iA Financial Group Full timeWe are looking for a mentor for our group insurance disability team! This position contributes to customer service satisfaction and company profitability by playing a leadership role in the disability department, including delegating tasks and resources (visual indicators), meeting daily workload targets (visual indicators), promoting teamwork and...
-
Disability Case Manager
4 months ago
Montréal, Canada iA Groupe financier iA Financial Group Full timeGroup Life & Disability Claims/Permanent/Toronto or Montreal/Remote or Hybrid/Desired start date: As soon as possible_ Do you want to make impactful decisions daily? Would you like to work with a passionate team in a challenging environment? Are you curious and you love to learn something new every day? We are looking for two (2) Disability Case Managers to...
-
Disability Case Manager
5 months ago
Montréal, Canada Desjardins Full timeAt Desjardins Insurance, our mission is to support our members, clients and partners in the event of a disability claim by providing the support and assistance they need to ensure a lasting return to health, while managing the cost of claims. To achieve this mission, we want to simplify and optimize the way we do business in order to modernize and ensure...
-
Disability Case Manager, AMCS
2 weeks ago
montréal, Canada Manulife Financial Corporation Full timeManulife’s Canadian Disability and Group Life team is looking for Disability Case Managers for our AMCS team. This opportunity is 100% remote.As a Disability Case Manager, you’d support our plan members across Canada managing their claim through illness, recovery and return to work. You’d provide di
-
Manager, Fraud Risk Management Disability
5 months ago
Montréal, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Consultant - Disability Management (Dm)
5 months ago
Montréal, Canada BFL Canada Full timeJob Details Description **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and...
-
Team Leader, Disability Payments, Group Disability
2 months ago
Montréal, QC, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Team Leader, National Disability Support
5 months ago
Montréal, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Advisor, Disability Case Management
5 months ago
Montréal, Canada Cogeco Connexion Inc Full timeOur culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: SUMMARY OF JOB...
-
Bilingual Disability Case Manager
1 week ago
Montréal, Canada The Canada Life Assurance Company Full timePermanent Full Time-We are looking for a Bilingual Disability Case Manager.In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions.The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job...
-
Bilingual Disability Management Specialist
6 months ago
Montréal, Canada GFL Environmental Full timeKey Responsibilities: - Access, review and process non occupational and occupational claims - Manage the claims and return to work process, including the timely completion of required documentation - Advise managers, HR and Business leader on best practices for all work-related injuries/illness while meeting legislative and contractual requirements -...
-
Disability Payment Team Leader
3 months ago
Montréal, QC, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Bilingual Disability Case Manager
2 weeks ago
Montréal, QC, Canada The Canada Life Assurance Company Full timePermanent Full Time We are looking for a **Bilingual Disability Case Manager**. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical...
-
Bilingual Disability Case Manager
4 weeks ago
Montréal, QC, Canada The Canada Life Assurance Company Full timeWelcome to Canada Life! We are looking for a **Disability Case Manager**. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and...
-
Disability Claims Specialist
6 months ago
Montréal, Canada GFL Environmental Full time**Key Responsibilities**: - Access, review and process non occupational and occupational claims - Manage the claims and return to work process, including the timely completion of required documentation - Advise managers, HR and Business leader on best practices for all work-related injuries/illness while meeting legislative and contractual requirements -...
-
Disability Adjudicator
1 month ago
Montréal, QC, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Disability Integrity Specialist
5 months ago
Montréal, Canada Manulife Full timeWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...
-
Bilingual Disability Claim Manager
4 weeks ago
Montréal, QC, Canada Echelon 56 Full timeEchelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and...
-
Disability Claims Administrator
5 months ago
Montréal, Canada Canada Life Assurance Company Full time**Description: - Permanent Full Time- We are looking for a **Disability Claims Administrator in Montréal, QC.** - The Disability Claims Administrator is the expert on, and has responsability for, the financial aspect of the disability claims process. This includes all aspects of the benefit calculation and payment. DCAs are responsible for issuing payments...
-
Bilingual Disability Benefit Administrator
5 months ago
Montréal, Canada Canada Life Assurance Company Full time**Job Description**: We are looking for a **_Bilingual Disability Claims Administrator_** The Disability Claims Administrator is primarily responsible for calculating and issuing short and long-term disability benefit payments. The Disability Claims Administrator completes the set-up of new claims on payment and management systems and assesses Quick Pay...