Advisor, Disability Case Management

7 days ago

Montréal, Canada Cogeco Connexion Inc Full time

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:
Regular

Job Description:
SUMMARY OF JOB RESPONSIBILITIES:
The Advisor, Disability Case Management will be actively involved in centralizing the management of disability files and optimizing all related processes in order to develop sound disability management. The incumbent will be a key player in the implementation of governance practices. The advisor will work with the Human Resources Analyst in the management of files.

**MAIN RESPONSIBILITIES**:
- Identifies and proposes changes to review and evaluate existing procedures in order to optimize and centralize the management of disability files.- Makes recommendations on potential improvements and implements appropriate changes.-
- Produces analyses and statistical reports, and assists in preparing presentations.-
- Collaborates and participates in the realization of a disability prevention plan and carries out certain presentations and training for operations members.-
- Provides advice to employees and managers on disability-related issues.-
- In collaboration with the HR Analyst, ensures administrative and medical follow-up of files, as well as decisions rendered, by implementing action plans with case managers.- Maintains claims files and lists of current cases.-
- Ensures transmission of necessary documents and maintains communication with insurers.-
- Receives and analyzes medical information submitted regarding work limitations, recovery prognosis and accommodation possibilities.-
- Collaborates with managers to develop return-to-work plans for disabled employees.-
- Maintains close communication with workers, managers and insurers in claims management.- Convenes employees, defines mandates and prepares required documentation for medical assessments.-
- Follows up on denied or contested files and seeks advice from attorneys as needed.-
- Establishes and maintains relationships with employees, attending physicians and health care providers.**REQUIREMENTS**:
- University degree or completed college diploma. A background in human resources, occupational health, disability management or other health-related fields would be an asset, but is not limited.- 7 to 10 years' experience in life and disability settlements (short and long term).- Bilingual French and English, both spoken and written. The incumbent will be required to answer calls from English and French-speaking customers across Canada.- Autonomous, initiative, good judgment and organizational skills.

Location:
Montréal, QC

Company:
Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

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