Disability Case Manager

7 months ago

Montréal, Canada Desjardins Full time

At Desjardins Insurance, our mission is to support our members, clients and partners in the event of a disability claim by providing the support and assistance they need to ensure a lasting return to health, while managing the cost of claims. To achieve this mission, we want to simplify and optimize the way we do business in order to modernize and ensure that doing business with Desjardins is simple, modern and human. As a Disability case manager, you help process life and health insurance claims, promote occupational health, and manage disabilities. Your creativity, curiosity, adaptability, and collaboration will have a positive impact on people's lives, and you will contribute to the financial security of our members and clients. Join a great team that will enable you to develop your knowledge of the insurance industry and your customer service skills, giving you the opportunity to follow diversified career paths and acquire expertise in the life and health insurance sector.

More specifically, you will be required to:
- Develop strategies and build strong relationships to establish an intervention plan to facilitate the insured's recovery and return to work in a timely and sustainable manner.- Communicate by phone and mail with various parties to develop a comprehensive understanding of the elements and context related to the absence and communicate decisions to the insured and the policyholder.- Approve and adjudicate claims, process waivers of premium, establish the amount of the benefit, determine the period payable and proceed with the payment and ensure the necessary follow-ups are completed.- Prepare documents needed by the organization’s rehabilitation coordinator for claimant interviews. Review claims with medical consultants and the legal department as required.- Process disability claims in accordance with the terms of the group insurance contract.

What we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment

What you bring to the table- College diploma in a related field- Experience in managing short and long-term disability claims or in a similar position in group insurance or experience as a healthcare professional- Please note that other combinations of qualifications and relevant experience may be considered- Knowledge of French is required for positions in Quebec- Advanced intermediate proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

LI-Hybrid

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Family

Life and health insurance (FG)

  • Bilingual Disability Case Manager

    2 days ago

    Montréal, Canada LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...

  • Case Coordinator

    1 week ago

    Montréal, Canada Compuneel Full time

    **Title - Case Coordinator Absence Management Solutions II** **Location: Montreal, Quebec, CAN** **Remote** **Description**: - Bilingual (French/English) required. - University degree in Occupational Health, Psychology, Kinesiology or any related medical or rehabilitation required. - Training will be in French but the role itself will be in French and...

  • Disability Case Manager

    7 months ago

    Montréal, Canada iA Groupe financier iA Financial Group Full time

    Group Life & Disability Claims/Permanent/Toronto or Montreal/Remote or Hybrid/Desired start date: As soon as possible_ Do you want to make impactful decisions daily? Would you like to work with a passionate team in a challenging environment? Are you curious and you love to learn something new every day? We are looking for two (2) Disability Case Managers to...

  • Advisor, Disability Case Management

    5 days ago

    Montréal, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: SUMMARY OF JOB...

  • Bilingual Disability Case Manager

    3 months ago

    Montréal, QC, Canada The Canada Life Assurance Company Full time

    Welcome to Canada Life! We are looking for a **Disability Case Manager**. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and...

  • Bilingual Disability Case Manager

    3 months ago

    Montréal, QC, Canada The Canada Life Assurance Company Full time

    Permanent Full Time We are looking for a **Bilingual Disability Case Manager**. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical...

  • Disability Case Management Quality Analyst

    3 days ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Disability Case Manager-bilingual

    4 hours ago

    Montréal, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **Disability Case Manager.** Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor...

  • Mentor, Disability Management

    7 months ago

    Montréal, Canada iA Groupe financier iA Financial Group Full time

    We are looking for a mentor for our group insurance disability team! This position contributes to customer service satisfaction and company profitability by playing a leadership role in the disability department, including delegating tasks and resources (visual indicators), meeting daily workload targets (visual indicators), promoting teamwork and...

  • Bilingual (Fr/en) Creditor Disability Case Manager

    3 months ago

    Montréal, QC, Canada The Canada Life Assurance Company Full time

    Permanent Full Time In this fast-paced, results-driven environment, the Creditor Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties and developing case management during periods of disability. **Why join Canada Life**: - Hybrid workstyle...

  • Case Management Consultant

    3 months ago

    Montréal, QC, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Advisor, Disability Management

    2 weeks ago

    Montréal, Canada UAP Inc. Full time

    Company Description **Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...

  • Manager, Fraud Risk Management Disability

    7 months ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Bilingual Disability Case Manager

    2 months ago

    Montréal, QC H2T 3B2, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Case Coordinator

    6 days ago

    Montréal, Canada iA Groupe financier iA Financial Group Full time

    Underwriting/ Customer Service / Bilingual / Across Canada_ You enjoy customer service and have always been interested in underwriting? The Partnerships team in the Underwriting, New Business and Claims family is seeking two case coordinators. As a case coordinator you will: - Manage relationships with external partners for underwriting and new business...

  • Investigator, Fraud Risk Management, Disability

    2 hours ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Workers' Compensation Case Manager

    7 months ago

    Montréal, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Workers' Compensation Case Manager

    7 months ago

    Montréal, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Case Manager

    7 months ago

    Montréal, Canada Federation CJA Full time

    The case manager’s role is to provide and coordinate psychosocial and concrete services to seniors and/or vulnerable older adults of the Jewish community with the goal of enhancing their functioning, autonomy and social integration. **Duties** - Psychosocial and/or financial assessment of clients - Completion of full Homecare assessment by using the...

  • Bilingual Clinical Case Manager

    7 months ago

    Montréal, Canada Bayshore HealthCare Full time

    The Bilingual Nurse/Clinical Case Manager (CM) will play an essential role in supporting patients living with a rare or chronic disease to improve both their health outcomes and quality of life. Utilizing health coaching strategies to encourage patients to self‐manage their condition, Nurse/Clinical Case Managers will contact the patient at identified time...