Medical Office Assistant

2 weeks ago

Brampton, Canada QUEENS SQUARE DOCTORS Full time

The medical assistant position is key to smooth and efficient operations of Queen square doctors and it is responsible for providing a professional and positive point of contact for patients, visitors, physicians and fellow staff. This is a full time position that may include any day of the week and evening shifts.

**Roles and Responsibilities**:

- welcome and register all patients as they arrive in a friendly, professional and courteous manner.
- responsible to always maintain efficient patient flow and ensure patients are escorted to rooms.
- responsible for accurate collection of patient information based on appointment types (urine specimen, height, weight), and accurate entry into the EMR as appropriate.
- receive phone calls from patients and process according to the clinic protocols.
- schedule appointments appropriately: Online, Phone and in-person and specialist referrals.
- Looking after physicians’ schedules.
- Phlebotomy / special clinical procedures assistance or assignments (upon training).
- Lab procedures and sample coordination.
- Sort, update, manage & maintain documentation as appropriate throughout all position responsibilities including documentation in the EMR.
- collect payments and issue receipts as needed when the accounts office is closed.
- be familiar with the operation of various equipment within the clinic. (photocopier fax machine scanner multi-line telephone system)
- maintain a clean and safe work environment.
- May be required to ensure end of day kitchen-cleaning, stocking, ordering, or procuring supplies.

Qualifications and Skills
- excellent communication, customer service and interpersonal skills.
- excellent problem-solving skills.
- demonstrate ability to work effectively, professionally and as a member of a team and independently.
- excellent organization, time management and ability to prioritize and ability to work under pressure and to handle difficult situations with professionalism.
- demonstrate ability to handle work volume.

Educational Requirements:

- medical office administration certificate
- phlebotomy would be an asset
- previous experience and medical environment

Note: This position description is a summary of the role and is not intended to be all inclusive. other duties may be added or included. Queen square doctors reserves the right to alter any job descriptions as required to meet the needs of the organization provided, they remain suitable to the employee skill set.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$19.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

COVID-19 considerations:
We have maximum SOP's in place. Including but not limited to Masks, gowns, frequent disinfecting.

Ability to commute/relocate:

- Brampton, ON L6V 1P8: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-03-31

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