Branch Manager

7 months ago


Barrie, Canada Central Credit Control LTD Full time

**Full Time, Permanent Branch Manager**

Salary Range $38,000 - $48,000

Supplemental Pay Types: Competitive Salary and Commission

Full-time permanent available, immediate start date Locations: Central Credit Control LTD 51 King St #3, Barrie, ON L4N 6B5

**Calling All Collection Leaders: Propel Our Receivables Management to the Next Level**

**Business is booming, and we're expanding our team** Are you a **high-impact Collection ** **result-oriented Supervisor or Manager **ready to run our branch and make a real difference?

**We're seeking passionate leaders** to join our dynamic team and implement innovative strategies that will propel our receivables management to new heights.

**This is your chance to**:

- Lead a branch to achieve exceptional results.
- Make a real impact on a growing company.
- Implement creative solutions and drive positive change.

**If you're a proven leader who thrives in a fast-paced environment, we want to hear from you**

**Attention Experienced Collection Professional Supervisors and Manager's**

**Established Canadian Collection Agency** seeks a driven and results-oriented **Third-Party Collection Supervisors or Manager** to join our growing team and to run our branch.

Central Credit Control (CCC), is a nationally recognized leader in national Third-Party, litigation services in Canada and BPO services for Canadian and US partners.

**Are you a Supervisor** or **Manager** with a proven track record of success in the third-party collections industry? **Or perhaps a Collection Supervisor/Manager** ready to take the next step in your career and become a branch manager?

**We offer** a dynamic and challenging work environment with opportunities for professional growth in our **Canadian-owned, Nationally-licensed** agency located in **Barrie, Ontario**.

**If you're ready to embrace new challenges and make a real impact, we want to hear from you**

**Why You'll Love Working Here**:

- Competitive salary based on experience plus commission
- Opportunity to make a real impact on our business and opportunity to grow within the company
- Comprehensive insurance coverage, incentives, paid training, and breaks
- Referral bonus program
- Perks: holiday events, gifts, daily cash prizes, Social Events (BBQ, Bowling)
- Monthly and annual employee PERFORMANCE AWARDS
- Free Covered Parking on site
- Onsite Yoga Classes
- Onsite La Prep Restaurant

**You're a great fit if you have**:

- **5+ years of experience in third-party collections**, preferably managing bank client accounts. Call center experience a plus.
- **Minimum 2 years of managing and coaching staff.**:

- Proven ability to engage and motivate collection staff
- **Data-driven leader**: Track, measure KPIs to identify areas for improvement and implement solutions. An advanced understanding of Microsoft Excel is an asset.
- **Operational expertise**: Oversee daily operations and actively coach and develop your team.
- **Strategic planning**: Create and execute work plans and budgets aligned with client needs.
- **Communication**: Strong written and verbal communication skills are a must.
- **Leadership**: Strong leadership skills in understanding performance drivers and implementing continuous improvement strategies with support groups (e.g., HR, IT, Client Services, Legal, Compliance, QA, Senior Leadership).
- **Compliance champion**: Has in-depth understanding of provincial and client-specific regulations to ensure adherence.
- **Client focus**: Build strong relationships through regular call calibrations and client meetings.
- **Team player**: Lead by example while supporting and motivating your team.
- **Communication skills**: Effectively communicate key values, company brand, and updates during team meetings.
- **Problem-solving skills**: De-escalate situations and find creative solutions to challenges.
- **Collection Platform**: An understanding of the DRS and/or Debtmaster collection platforms is an asset.
- **Legal**: An understanding of the legal process is an asset.

**Ability to commute/relocate**:

- Markham, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Bank Clients: 2 years (required)
- 3rd Party Collections Agency: 5 years (required)

**Work Location**: In person

**Ready to take your collections career to the next level and be a leader?**

**Partners In Credit is an equal opportunity employer.**

Pay: $38,000.00-$48,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

**Experience**:

- Supervising: 3 years (preferred)

**Location**:

- Barrie, ON L4N 6B5 (preferred)

Willingness to travel:

- 100% (required)

Work Location: In person


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