Travel Assistant

7 months ago


Burnaby, Canada Mindfield Full time

Travel Assistant

Company Overview:
Our company is a dynamic and innovative travel agency committed to providing personalized and seamless travel experiences to our clients. We are currently seeking a Remote Travel Consultant to join our team and assist clients in planning unforgettable journeys from the comfort of their homes.

Position: Remote Travel Consultant

Location: Remote

**Responsibilities**:
Client Consultation: Conduct virtual consultations with clients to understand their travel preferences, expectations, and budget constraints.

Provide expert advice on destination options, activities, and travel packages.

Customized Itinerary Planning: Create personalized travel itineraries tailored to individual client needs, considering factors such as interests, budget, and travel restrictions.

Stay informed about the latest travel trends, local events, and cultural experiences.

Ensure accurate and timely processing of bookings, including any special requests from clients.

Communication: Maintain ongoing communication with clients throughout the entire travel planning process.

Collaborate with remote team members and travel partners to coordinate seamless travel experiences.

Problem Resolution: Address and resolve any issues or concerns that arise during the planning and booking process.

Assist clients with changes to their itineraries, cancellations, and emergencies.

Customer Service Excellence:Provide exceptional customer service, promptly responding to client inquiries and concerns.

Conduct post-travel follow-ups to gather feedback and ensure client satisfaction.

Industry Knowledge:Stay up-to-date on industry trends, travel regulations, and emerging destinations.

Continuously expand knowledge of travel products, services, and unique experiences.

Qualifications:
Previous experience in travel planning or a related field.

Strong communication and interpersonal skills.

Ability to work independently, manage time effectively, and meet deadlines.

Excellent organizational and problem-solving skills.

Passion for travel and a keen understanding of diverse cultures and destinations.

NB: "Training will be provided by the company free of charge"

**Job Type**: Part-time

**Salary**: $120.00-$300.00 per day

Expected hours: 22 per week

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- Are you interested in this remote job?
- Are you 20 years and above?


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