Travel Clerk Supervisor
3 months ago
Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
**Work setting**:
- Travel agency
**Tasks**:
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
**Supervision**:
- 3-4 people
**Work conditions and physical capabilities**:
- Attention to detail
**Personal suitability**:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent written communication
- Organized
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Dental plan
- Health care plan
**Other benefits**:
- Paid time off (volunteering or personal days)
**Support for persons with disabilities**:
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
**Support for newcomers and refugees**:
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience
**Support for Veterans**:
- Offers mentorship, coaching and/or networking opportunities for Veterans
**Support for Indigenous people**:
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
**Supports for visible minorities**:
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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