Field Service Representative

2 weeks ago

Calgary, Canada TransCanada Turbines Full time

**Location**:
Calgary, Alberta, Canada

**Summary**:
TransCanada Turbines (TCT) is the sole authorized overhaul, repair and maintenance service provider for Siemens Energy and General Electric (GE) aero-derivative industrial gas turbines, serving an expanding international client base.

TCT’s key strength is our people, who offer quality and flexibility that only an independent organization can provide.

We are currently looking for an experienced **Field Service Representative** to join our
growing Field Service team in Canada.

Reporting to the Manager, Field Service Canada, the Field Service Representative is responsible for meeting the Field Service requirements established by TransCanada Turbines.

**Duties**:
The duties include but will not be limited to the following:

- Support Calgary based activities to accomplish the repair and overhaul of General Electric and Siemens industrial gas turbines, ensuring that this work is carried out in accordance with the applicable OEM manuals, TCT specifications and procedures, and standard industry practices.
- Perform in field maintenance, repairs, inspections, unit installations, commissioning, and any other in field service activities as required.
- Perform in field maintenance and modifications on control systems, packages and ancillary equipment.
- Help to ensure that customer expectations are met, in terms of delivery, cost, quality and responsiveness.
- Work with the engine team(s) to ensure a focused, constructive and communicative working environment, delivering high levels of personal and company performance.
- Monitor and maintain tooling and equipment. Ensure that this equipment is kept in a safe reliable working order. Remove from service any tool or equipment found to be defective.
- Make recommendations on tooling and equipment to be provisioned for a gas generator field service group.
- Monitor field service activities to ensure that they are carried out in a healthy, safe, and environmentally conscience manner, per TCT policies and procedures. Take steps to correct any condition that violates this fundamental principle.
- Make recommendations on policy and procedures to improve field service, shop productivity and the profit of the company in general, as well as contributing to continuous improvement initiatives.
- Work with the Repair and Overhaul Project Managers to ensure that their objectives are met.
- Assist with the set-up of a field service capability, providing operational and maintenance support.
- Report on business development and field service issues/progress on a regular basis, as defined by the Manager, Canadian Field Service.
- Work with marketing, trading, and supply partners where necessary to achieve goals of TransCanada Turbines and assist in developing and improving customer relations wherever possible. This will include performing sales visits on behalf of the Manager, Canadian Field
- Service and the Senior Vice President, Sales & Service.
- Represent TransCanada Turbines in any and all activities, as requested by the Manager, Canadian Field Service.
- Increase knowledge of the HSE Policy and Manual and maintain a positive attitude towards the health and safety of myself and my coworkers.
- Take ownership of HSE issues and demonstrate enthusiasm and support for HSE.
- Other duties as directed by the Manager, Canadian Field Service.

Employee/team flexibility is of prime importance to TransCanada Turbines. It is important thatall employees are willing and able to assist with any activity, at any time, as necessary to supportthe needs of a changing and demanding customer base in the gas turbine repair and overhaulbusiness.**Job Requirements**:

- A minimum 5 years industry related experience, or a combination of education and experience will be considered.
- Extensive travel required, often with little notice

**Company Requirements**:

- Valid Driver’s License is required
- Valid passport or ability to obtain one
- Successful completion of a criminal background check
- Successful completion of a post-offer medical and drug & alcohol test

**Only those selected for an interview will be contacted**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Application question(s):

- What are your starting wage expectations?

Work Location: One location

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