Operations Support Clerk- Rcmp

1 month ago

Vernon, Canada City of Vernon Full time

**Operations Support Clerk
- RCMP**:
**_(T_**_emporary)_**:
**Competition #**:205-COV-23
**Closing Date**:Internal applicants - November 30, 2023
**External applicants - December 7, 2023**
**Rate of Pay**:$33.36 per hour (as per CUPE, Local 626, Vernon Civic Employees Collective Agreement)
**Band**:6 - Schedule A (as per CUPE, Local 626, Vernon Civic Employees Collective Agreement)
**Days/Hours**: Monday to Friday / 35 hours per week

Reporting to the Manager, Records and PRIME - RCMP this position provides a variety of operational support including records maintenance, statistical data collection, quality assurance and reception services for the RCMP Detachment.

**Duties include**:

- Reviews ViCLAS (Violent Crimes Linkage Analysis System) Workflow to determine if a ViCLAS report is required. Reviews ViCLAS reports for completeness and accuracy and forwards to the appropriate supervisor for correction or directly to E Division Behavioral Sciences.
- Reviews tickets including Violation Tickets (VT)’s and Notice and Orders for quality assurance, statistical data collection, and submission to Provincial Court Registry.
- Receives calls from the public and provides information and/or creates PRIME (Police Records Information Management Environment) files as appropriate.
- Compiles and maintains statistical data for Detachment Management and prepares and disseminates statistical reports on a regular basis.
- Processes VT Disputes, creates the file, orders certified documents in preparation for Traffic Court Hearings, and updates the disposition upon conclusion.
- Carries out CPIC (Canadian Police Information Centre) and PRIME, queries in support of Police Information Checks and responds to related enquires from other police agencies.
- Signs out Records files to RCMP employees via electronic file tracking program.
- Reviews notices from Provincial Firearms Officer regarding expired firearms licenses and generates files for investigation.
- Performs front counter reception and switchboard duties on an ad hoc basis.
- Performs other related duties as assigned.
- All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties.

**Required Education and Experience**:

- Post-secondary certificate in Office Administration, Legal Secretary, or equivalent education
- Minimum one year recent experience in a Police Office support role, including experience in records management
- A combination of related education and experience may be considered

**Required Knowledge, Skills and Abilities**:

- Knowledge of the operational records keeping systems including PRIME and CPIC
- Knowledge of departmental policy and procedures applicable to the work being carried out
- Knowledge of the operational filing system
- Possesses an intermediate level of Excel
- Minimum typing speed of 45 wpm
- Ability to work with limited supervision
- Flexible, and able to prioritize in a fast-paced environment, working to deadlines
- Excellent time management and organizational abilities
- Exceptional attention to detail
- Ability to communicate effectively orally and in writing with team members, police officers, members of the public, and internal and external agencies
- Ability to obtain and maintain an acceptable Police Information Check
- Ability to obtain and maintain an RCMP Enhanced Reliability Status security clearance.

**To** **Apply**:
Please submit your resume, quoting the appropriate competition number to: Human Resources, City of Vernon, using **_one _**of the following methods:

- By Fax: (250) 550-3551

**Internal Applicants**:

- Internal applicants are asked to complete the _Internal Application Form _located on Jostle and forward this along with a resume.

Education : Other trades certificate or diploma
Experience : 1 year to less than 2 years

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