Secretary I

**Secretary I - Protective Services**:
**_(Temporary, Part Time)_**

**_Effective Immediately to October 31, 2023, Approximately_**

Competition #:
11-COV-23

**Closing Date**:
**Internal applicants - January 24, 2023**
**External applicants - January 31, 2023**

**Rate of Pay**:
**$30.44 per hour (as per CUPE, Local 626, Vernon Civic Employees Collective Agreement)**

**Band**:
**4 - Schedule A (as per CUPE, Local 626, Vernon Civic Employees Collective Agreement)**

**Days/Hours**:
**Monday to Friday / 20 hours per week**

Reporting to the Manager, Protective Services, this position performs a variety of routine secretarial, clerical, and reception work under limited supervision.

**Duties Include**:

- Acts as a receptionist, answering telephone inquiries and providing information of a routine nature or redirects inquiries, as appropriate.
- Receives Bylaw complaints for investigation from the public or other agencies, completes database records, and attaches documents or photographs.
- Enters payments, prepares bank deposit, maintains float and balances cash receipting system.
- Performs a variety of standard clerical and filing work including filing tickets, maintaining RCMP volunteer files (hard copy and electronic) and photocopying.
- Creates files for the Block Watch Program and files all program correspondence.
- Assists in the coordination and preparation of training programs, including preparing training materials, scheduling participants and facilities, and arranging instructors.
- Tracks, compiles, and coordinates information for reporting and metrics purposes.
- Provides general administrative support.
- Provides relief and backup support to the Bylaw Compliance Clerk for meal breaks and vacation.
- Performs other related duties as required.
- All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties

**Required Education And Experience**:

- Completion of a recognized secretarial, office administration, legal secretary, or other related certificate program
- Minimum 6 (six) months secretarial experience in a mid-sized or large organization
- A combination of related education and experience may be considered

**Required Knowledge, Skills And Abilities**:

- Communicates with professionalism with members of the public and staff, both orally and in writing
- Delivers exceptional customer service to City employees, volunteers, and the general public
- Proficient in computer operations using Microsoft Office programs such as Word, Excel, Power Point, and Outlook
- Comprehends and execute oral and written instructions
- Proficient in the operation of standard office equipment, such as computers and copying equipment
- Knowledge of techniques and practices related to general office administration and records management
- Ability to de-escalate public interactions in a calm and empathetic manner
- Performs routine clerical, data entry, and typing tasks
- Thorough knowledge of business English, punctuation, and grammar
- Types a minimum of 45 correct words per minute
- Searches for information and compile data for files and other sources
- Works with mínimal supervision, adapts to changing situations, uses discretion and works with interruptions.

**Preferred Education And Experience**:

- Experience in a policing or bylaw services environment.

**Conditions of Employment**:
**To Apply**:
Please submit your resume, quoting the appropriate competition number to: Human Resources, City of Vernon, using **_one _**of the following methods:

- By Fax: (250) 550-3551

Internal applicants are asked to complete the _Internal _Application _Form _located on Jostle and forward this along with a resume.

Education : Other trades certificate or diploma
Experience : 1 to less than 7 months