Advisor, Benefits and Well-being

2 months ago


Montréal, Canada Domtar Full time

**Position title**:Advisor, Benefits and Well-Being

**Location**:Montreal (hybrid)

**Reports to**: Manager, Benefits

**Job Responsibilities/Accountabilities**:

- Supervise and coordinate the activities of the different employee benefits service providers (insurers and consultants).
- Coordinate the group insurance renewal and enrollment initiatives, testing and employee communications.
- Follow regulation updates and Domtar’s Collective Bargaining Agreements to ensure the administration is compliant and aligned with industry standards.
- Supervise the implementation of administrative and process changes.
- Determine the course of action for complex administrative cases or to correct administrative errors, being sensitive to employee impacts and Union/Labor Relations risks.
- Administer and coordinate the employee Well-Being initiatives and the Employee Assistance Programs, and have ownership of the related communication strategy, from its initial establishment to its roll-out.
- Collaborate with Corporate Communications and the service providers to execute the strategy.
- Provide guidance and counsel to the Shared Services Benefits specialists and have oversight over the more complex activities.
- Act as the second level for issues escalated by the DESC to the Benefits COE.
- Identify actions needed to improve processes and practices.
- Provide information and training as needed on complex Benefits topics.
- Support the Canadian Benefits team with special projects, as needed.
- Provide benefits support, advice, and explanations to Domtar’s HR community.
- Prepare annual budget, validate invoices and accruals for accounting.
- Review technical benefits documentation targeted to administrators and/or employees.

**Key Skills**:

- Excellent organizational skills.
- Ability to work effectively both independently, collaboratively, and cross-functionally with internal and external stakeholders.
- Good communicator at all levels of organization and most importantly in writing.
- Ability in multi-tasking and meeting deadlines within a customer-focused work environment.
- Ability in identifying complex problems and review related information to develop options and implement solutions.
- Fluent in English* and French.

*This is required since as part of this function, you will have to intervene with customers, partners and/or our American subsidiaries on a recurring basis, both orally and in writing.

**Professional Experience/Qualifications**:

- Bachelor’s degree in human resources, actuarial science, administration or equivalent.
- Minimum 3 years of Canadian benefits experience in a multi provincial environment.
- Familiar with Canadian Laws & Regulations related to employee benefits.
- Knowledge of the Microsoft Office suite (Word, PowerPoint, Excel).
- Minimum 5 years Canadian benefits experience in a multi provincial environment.
- CEBS or ACIA designation.
- You must successfully complete a selection process that includes interviews, aptitude tests (for some positions) and pre-employment verification._
- Domtar is an equal opportunity employer. We invite women, Aboriginal peoples, persons with disabilities and members of visible minorities to apply._

**Our offer**:

- A downtown location (Place des Arts metro);
- Alternative Work Arrangements; hybrid remote work and flextime and summer hours;
- A modern and spacious work environment;
- A flexible insurance plan (life, medical, dental);
- An employee assistance program;
- A childcare center on location;
- Competitive compensation, including annual bonus plan;
- A pension plan with matching company contributions;
- Employer-paid development and continuing education.

**About Domtar**

Domtar is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and air laid nonwovens. Domtar’s principal executive office is in Fort Mill, South Carolina and Domtar is part of the Paper Excellence group of companies.

With approximately 6,000 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day. Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site childcare
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Montréal, QC H3A 1L6: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What is your level of French on a scale of 1 to 10?
- What are your s



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