Customer Service and Retail Assistant

3 days ago


Mississauga, Canada LSRecruitment Full time

**Private Search: Customer Service & Retail Associate - Arborist Company**

Are you passionate about trees, nature, and helping others? A dynamic Arborist company is seeking a **Customer Service & Retail Associate** to join their team full-time. This is a private search for a role that blends customer engagement and retail operations, perfect for someone who thrives in a fast-paced environment and loves providing excellent service.

**About the Role**:
As a Customer Service & Retail Associate, you will be the first point of contact for customers, providing guidance on products and services while ensuring a seamless shopping experience. This role combines customer interaction with retail responsibilities, contributing to the success of the store and the satisfaction of our clients.

**Key Responsibilities**:

- Welcome and assist customers in identifying their needs and recommending suitable products or services.
- Provide knowledgeable advice on arborist tools, equipment, and general care techniques.
- Process transactions accurately, including cash, debit, and credit card payments.
- Restock and organize the retail area to maintain a visually appealing environment.
- Manage and resolve customer inquiries or concerns with professionalism and a solution-oriented approach.
- Assist with inventory management, including receiving, checking, and displaying stock.
- Collaborate with the team to support seasonal promotions and campaigns.

**What We’re Looking For**:

- **Customer-focused**: You excel at building relationships and creating positive experiences.
- **Retail-savvy**: Prior experience in a retail or customer service environment is a strong asset.
- **Detail-oriented**: You take pride in organization and accuracy, ensuring everything runs smoothly.
- **Team player**: You’re adaptable and thrive in a collaborative work setting.
- **Interest in arboriculture**: Knowledge or interest in tree care, landscaping, or outdoor equipment is a bonus.

**Position Details**:

- **Schedule**: Full-time, including Saturdays. One weekday off will be provided.
- **Location**: Confidential - disclosed during the hiring process.
- **Compensation**: Competitive hourly rate with benefits and growth opportunities.

**Why Join Us?**
- Be part of a company that values sustainability and nature.
- Work in a supportive environment with opportunities to grow your career.
- Gain hands-on knowledge and training about arborist tools and services.

If this sounds like the perfect role for you, please express your interest by sending your resume and a brief introduction about your experience and enthusiasm for the position.
- Confidentiality is assured throughout the recruitment process._

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Life insurance
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Every Weekend

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person



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