Arena Operator

4 weeks ago

Red Deer, Canada BGIS Full time

**Who We Are**

**SUMMARY**

Under the direction of the Operations Manager, the Arena Operator maintains the ice surface, maintains and operates related equipment, daily rounds and logs in accordance with BGIS standards.

**KEY DUTIES AND RESPONSIBILITIES**
- Perform basic maintenance for entire facility including all areas (Dressing rooms, washrooms, gym, and arena) used by public and secure areas (Ice Plant, Boiler & HVAC rooms, and staff offices).
- Performs work in accordance to established processes and practices
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
- Responds to routine and on-demand service requests
- Includes painting, minor repairs, as well as following the Web Works preventative maintenance program, etc.
- Performs preventative maintenance and repair work to non-technical components within the facility (i.e. walls, etc)
- Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
- Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliant with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required
- Submits all expenditures on a timely basis
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
- Operate equipment including Ice resurfacing equipment, ice plant, building maintenance including HVAC units, Boilers, dehumidification units, daily rounds and check lists.
- Use of snow blower to remove snow required on walkways
- Follow multiple schedules and divide tasks accordingly between shifts
- Respond to emergencies as per the emergency response plan including evacuation alarms and other safety issues
- Assist in the preparation of events and programs including setting up and taking down of tables, chairs, nets etc.
- Create positive experiences for user groups including preparing the ice surface for rentals in a timely fashion, answering inquiries about the facility, handling complaints and conflict resolution.
- Conducts outside facility rounds to ensure grounds are cleaned and buildings are free of graffiti, garbage and other obstacles.
- Other duties as assigned

**KNOWLEDGE AND SKILLS**
- Up to 2 years of facility operations and maintenance work experience
- High school diploma plus some trades-related training
- Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
- Ability to maintain, troubleshoot and repair non-technical facility components
- Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
- Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner
- Strong client-service orientation along with a high sense of urgency
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
- Demonstrated ability to operate related equipment safely and efficiently
- Good physical condition and able to perform heavy manual labour
- Ability to work independently and to accomplish tasks and assignments.
- Valid Class 5 Alberta Driver's License

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success

  • Facility Operations Worker 2

    4 weeks ago

    Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: Provides a clean, safe, secure and efficiently-operating environment for users of recreation facilities. Completes assigned work and supervises users in assigned facilities. Performs maintenance duties at the assigned facility, resurfaces ice, monitors technical equipment (pool or arenas), conducts water tests, cleans maintains equipment...

  • Facility Operations Worker 1

    2 weeks ago

    Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: Provides a clean, safe, secure and efficiently-operating environment for users of recreation facilities, focused on high customer service delivery. This is a building maintenance role and successful applicants will be required to work in our arenas, pool mechanical as well as general building repairs as needed. Mechanical aptitude and...

  • Facility Operations Worker 1

    4 weeks ago

    Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: Provides a clean, safe, secure and efficiently-operating environment for users of recreation facilities, focused on high customer service delivery. This is a building maintenance role and successful applicants will be required to work in our arenas, pool mechanical as well as general building repairs as needed. Mechanical aptitude and...

  • Facility Operator

    3 weeks ago

    Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: This position is responsible for leading and directing the physical performance of the facility. This involves, but not limited to: Recruiting, leading, coaching and training facility staff, managing and maintaining budgets, managing contractors, planning and coordinating infrastructure and capital maintenance projects, leading and...

  • Facility Operations Worker 1

    2 weeks ago

    Red Deer, Alberta, Canada The City of Red Deer Full time

    The Opportunity:Provides a clean, safe, secure and efficiently-operating environment for users of recreation facilities, focused on high customer service delivery. This is a building maintenance role and successful applicants will be required to work in our arenas, pool mechanical as well as general building repairs as needed. Mechanical aptitude and...

  • Facility Operations Worker 1

    3 weeks ago

    Red Deer, Canada City of Red Deer Full time

    The Opportunity: Provides a clean, safe, secure and efficiently-operating environment for users of recreation facilities, focused on high customer service delivery. This is a building maintenance role and successful applicants will be required to work in our arenas, pool mechanical as well as general building repairs as needed. Mechanical aptitude and...

  • General Service Employee

    1 week ago

    Red Deer, Canada Westerner Park Full time

    Westerner Park is seeking General Service Employees on a casual basis to support our Event Delivery & Venue Operations Team! Under the direction of the Assistant Manager the General Service Employee will support: - Event Set up and Tear Down including setting up tables, chairs, staging, and other event related items. - Pre and post-event venue cleaning...

  • Sport Services Lead Attendant

    2 weeks ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: Training commences end of June 2024. **Posting Details**: Position Information **Position Title** - Sport Services Lead Attendant**Position Summary** - The Sport Services Lead Attendant is an enthusiastic, customer service driven leadership position that works closely with the Sport Services Operations...

  • Sport Services Attendant

    3 weeks ago

    Red Deer, Canada Red Deer College Full time

    **Please see Special Instructions for more details.**: Training Sessions will occur June 26 and 27, mandatory availability is required. **Posting Details**: Position Information **Position Title** - Sport Services Attendant**Position Summary** - The - **Sports Services Attendant** is an enthusiastic, customer-service focused position that is responsible...

  • Sport Services Lead Attendant

    2 weeks ago

    Red Deer, Alberta, Canada Red Deer Polytechnic Full time

    Please see Special Instructions for more details:Training commences end of June 2024.Posting Details:Position InformationPosition Title Sport Services Lead AttendantPosition Summary The Sport Services Lead Attendant is an enthusiastic, customer service driven leadership position that works closely with the Sport Services Operations Coordinator and all other...

  • Sport Services Attendant

    3 weeks ago

    Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: Training Sessions will occur in the end of June 2024. **Posting Details**: Position Information **Position Title** - Sport Services Attendant**Position Summary** - The **Sport Services Attendant** is an enthusiastic, customer-service focused position that is responsible for providing excellent customer...

  • Sport Services Attendant

    2 weeks ago

    Red Deer, Alberta, Canada Red Deer College Full time

    Please see Special Instructions for more details:Training Sessions will occur June 26 and 27, mandatory availability is required.Posting Details:Position InformationPosition Title Sport Services AttendantPosition Summary The- Sports Services Attendant is an enthusiastic, customer-service focused position that is responsible for providing excellent customer...

  • Tax Supervisor

    2 weeks ago

    Red Deer, Canada RSM US LLP Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...

  • Registered PCP

    3 weeks ago

    Red Earth Creek, Canada Alberta Health Services Full time

    Your Opportunity: If you welcome a different pace of life and look for the chance to use the full scope of your clinical practice, EMS in Northern Alberta could be the right fit for you. Gain experience in our diverse northern landscape, surrounded by expansive prairie fields, bustling urban centers, lush wetlands, boreal forests, and sprawling...

  • Registered PCP-Paramedic

    7 days ago

    Red Earth Creek, Canada Alberta Health Services Full time

    Your Opportunity: Gain experience in our diverse northern landscape, surrounded by expansive prairie fields, bustling urban centers, lush wetlands, boreal forests, and sprawling mountain passes. Discover hidden gems, stunning scenery, and friendly people as you explore our enormous backyard in all seasons.Alberta Health Services (AHS), can offer you a...

  • Emergency Medical Responder

    4 weeks ago

    Red Earth Creek, Canada Alberta Health Services Full time

    Your Opportunity: Grow your career under the northern lights! If you welcome a different pace of life and look for the chance to use the full scope of your clinical practice, EMS in Northern Alberta could be the right fit for you. Gain experience in our diverse northern landscape, surrounded by expansive prairie fields, bustling urban centers, lush...