Dispatcher - Roll Off Disposal

3 months ago

Coquitlam, Canada Wescan Disposal Full time

**Wescan Disposal Ltd. **seeks to employ a full time **Dispatcher** to act as a first communication point for service requests. You will receive requests, transmit messages, and track vehicles.

Over seeing multiple tasks simultaneously, remain calm and composed. Multi-task as well as take the appropriate action with supervision.

The goal is to enable drivers to effectively receive information to fulfill service requests, communicate well by ensuring the accurate and timely transmission of information.

**Responsibilities - **include; not limited too:

- Receive calls and record significant information; dispatch orders
- Prioritize calls according to urgency and importance
- Use computer dispatch software and two-way (CB) radio to send vehicles to appropriate locations
- Provide drivers with information about orders, traffic, contacts, p.o.'s
- Address problems and requests by transmitting information or providing solutions
- Monitor the route and status of vehicles to coordinate and prioritize a timely completion of orders
- Enter data in the computer system and activities of other information

**Requirements and skills**
- Proven experience as dispatcher or relevant position
- Clear knowledge of excel, outlook and word
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
- Additional training in dispatching is an asset

**Job Types**: Full-time, Permanent

**Salary**: $24.00-$30.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Coquitlam, BC V3K 1A9: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do/have you played computer/video games? (List 3)

**Experience**:

- Dispatching: 1 year (preferred)

Work Location: In person

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