Privacy Analyst

1 month ago

Kitchener, Canada eHealth Centre of Excellence Full time

**Program Overview**:
The eHealth Centre of Excellence (eCE) develops, implements, and advances digital health tools and services - such as eReferral, eConsult, Virtual Care, Online Appointment Booking, Patient Forms, Tools for Electronic Medical Records, and Automated Solutions - to better serve clinicians and patients across the province. We advocate for the continued and improved use of technology to enhance the connection and secure information-sharing between all clinicians in the patient’s circle of care, as well as communication between clinicians and their patients. We also support clinicians with tools that provide decision support at the point of care and improve data quality, leading to enhanced outcomes for patients.

Our organization works with system partners, regional and provincial agencies, Ontario Health Teams, clinicians, and patients to support priorities that ensure equitable, seamless care for all residents in Ontario, and co-leads two provincial programs: the Ontario eServices Program and Evidence2Practice Ontario. Our founding vision is one of innovation and partnership, and our mission is to be the leading, trusted digital health partner for primary care and integrated patient care.

Here at the eHealth Centre of Excellence, we strive to cultivate a welcoming and collaborative work environment, where people are encouraged to share ideas and work together to turn them into real solutions that address the problems facing our healthcare system today. We are proud to be recognized as a Great Place to Work and are a certified Living Wage Employer.

**Position Description**:
The Privacy Analyst will play a key role in supporting digital health initiatives. The Privacy Analyst will support all activities related to the development, implementation, and maintenance of digital health privacy policies in accordance with federal and provincial laws. This role will actively participate at various privacy tables and will engage with internal and external stakeholders to conduct training, perform compliance monitoring activities and identify/escalate concerns to the Privacy Lead, Program Manager and eCE executive.

**Key Roles and Responsibilities**:

- Assist with and review privacy and security assessments associated with digital health tools, integrations, and technologies.
- Track and report on privacy risks, remediation activities, and status of privacy program activities
- Contribute to establishment and monitoring of privacy and security standards associated with the delivery of eHealth technologies.
- Support compliance activities of participating health care providers in accordance with privacy and security standards and legislation as required.
- Deliver training to various audiences on the specific issues, requirements, policies and processes to ensure that the use of assets is in accordance with regional, provincial and federal privacy and security guidelines.
- Support participating health care providers in the development/review of internal privacy processes, policies, and best practices as required.
- Act as a single point of contact to field questions and investigate concerns regarding adherence to privacy, security and consent policies and standards.
- Actively participate in related regional committees and workshop groups as assigned by the Privacy Lead or Program Manager.
- Assist with the development and revision of privacy policies, procedures, and standards.
- Track and report on privacy risks, remediation activities, and status of privacy program activities
- Monitor privacy trends in the internal and external environment and advise on impact to the organization information and privacy practices.
- Provide regular reports to the Privacy Lead/Program Manager
- Other duties as assigned.

**Experience, Skills and Qualifications**:

- Minimum two years of experience in a privacy-related role, preferably healthcare
- Post-secondary degree in Health Informatics, Information Studies, Information Sciences or related field
- Certified Information Privacy Professional/Canada (CIPP/C) or a similar designation an asset
- Demonstrated understanding of provincial and federal laws and regulations concerning information privacy and security
- Demonstrated understanding of lifecycle data management (including collection, use, transmission, disclosure, retention of personal and confidential business information)
- Demonstrated understanding of shared solutions, regional/provincial solutions, Ontario Health Teams, and Integrated Care models
- Familiarity with eHealth Ontario or Ontario Health provincial assets and provincial digital initiatives
- Exposure to and understanding of privacy requirements and best practice in various healthcare environments
- Demonstrated experience with projects that span multiple organizations an asset
- Ability to communicate technical and legal information effectively and clearly to a wide variety of audiences
- Strong communication skills (written and oral)
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