Branch Driver

6 months ago

Surrey, Canada Gentek Full time

Company Description

Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees and we know that they deserve a great work experience, which we strive to provide.

Let’s not sugarcoat it, working as a Branch Driver, especially one that distributes heavy building materials, can be a workout in itself The job can be physically demanding at times. At Gentek, we recognize the effort our Drivers & Warehouse staff put in each day to make sure business runs smoothly and our customers are satisfied. For these reasons, we are proud to provide our staff with some fantastic perks. These include, and are certainly not limited to:

- Straight weekdays, so you get the weekends to yourself to unwind and do the things you love
- Limited overtime. At Gentek, we’re all about work/life balance.
- Competitive benefits package.
- Savings plan with company matched contributions.
- 3 weeks’ vacation right off the hop.
- An awesome team and a welcoming environment

**Job Description**:
As a branch driver, you will be required to exert physical effort and handling of heavy products, but we promise to give you lots of time to regroup with an awesome work-life balance When not on deliveries, you will be a valued member of our warehouse team, helping with the accurate shipping and receiving of product.

Main Responsibilities:

- Safely load and unload product using the appropriate equipment.
- Know our product and your route. We value our customer(s) time - we get it right the first time.
- Know our customers. Greet and assist them in a friendly and efficient manner.

Shipping
- Pick orders and prepare them in staging areas for delivery
- Assist with loading of delivery trucks
- Pick orders for immediate pick-up
- Ensure accuracy of order against paperwork
- Follow branch procedure for obtaining customer confirmation of order completion

Receiving
- Move incoming product to staging area for cross-docking as directed
- Move incoming product to designated location in branch

Customer Service- Greet customers entering the warehouse by addressing them verbally
- Serve them immediately or indicate that they will be helped as quickly as we can manage
- Assist customers with the loading of product in accordance with Gentek rules for safe loading (i.e. to the point of securing the load)
- Refer customer inquiries/issues to the Team Lead, Warehouse Supervisor, or Branch Manager

Safety
- Without fail wear all prescribed PPE as directed
- Without fail, follow all safe material handling procedures
- Without fail report any hazard immediately to your Manager or Supervisor

**Qualifications**:
**Qualifications**

Education/Experience/Skill
- Valid Class 1 or Class 3 drivers license required
- High school education required
- Able to read and write word and letter/number sequences
- Experience in a warehouse environment an asset

Behavioural Disposition
- High compliance with standards, requirements, and processes. You’ll come to work and give us your best each day
- Emotional intelligence that facilitates respectful and courteous interactions with customers and other Gentek employees
- Attentive and detail-oriented

Environment & Physical/Mental Demands
- Must be able to safely lift 50lbs
- Must be able to operate material handling equipment
- Distribution branch physical environment: noise, fluctuating temperature due to bay doors being open, constant stimulation of senses (visual, audio distractions)

Additional Information

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