Canada Summer Jobs; Customer Satisfaction

2 months ago

London, Canada Hyde Park Business Improvement Association Full time

**Company Description**

The Hyde Park Business Improvement Association (HPBIA) represents businesses in Hyde Park, Uptown London within the BIA boundaries. The HPBIA supports the continued growth of the BIA area as a premier destination that is well-connected to the rest of the city, and is beautiful, clean and vibrant year-round. Activities of the HPBIA include representing the area on key policy and advocacy issues, beautification, and public realm improvements highlighting the area's vibrancy with activations and various marketing initiatives.

**Responsibilities**

**Customer Satisfaction Representative**
- Collect and verify contact, social addresses and business descriptive information from members
- Communications with members and partners about a variety of issues, including but not limited to advocacy, promotion & special events
- Update databases and member lists
- Update online BIA Member Map
- Record closed businesses and those recently (in last two years) established
- Compile and Distribute member packages and information materials to member businesses and partner organizations
- Verbally communicate with members in collecting their information, while acting as the ambassador for the HPBIA and to facilitate understanding current member needs
- Provide administrative support to the BIA staff.
- Support the office in maintaining accurate and organized files for all BIA related activities.
- Other tasks as assigned

**Qualifications**
- Excellent verbal and written communication skills.
- Strong organizational, planning and administrative skills.
- Time management skills with ability to multitask amidst interruptions.
- Community minded, with a passion and knowledge of Hyde Park and/or London and the local business community.
- Detail and results oriented, deadline driven, extremely organized.
- Able to work effectively both independently and as part of a team.
- College diploma or university degree in business, marketing, communications, event management or a related field.

**Additional Information**:
30 hours a week from Tuesday to Friday; 9:30-5:00pm

9 Week Canada Summer Jobs Opportunity.

Occasional evening and weekend hours will be required based on events and other business needs,

**Job Types**: Fixed term contract, Internship / Co-op
Contract length: 9 weeks

Pay: $17.05 per hour

Schedule:

- Day shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-05-17
Expected start date: 2024-07-02

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