Assistant Manager, Camps

2 months ago

Toronto, Canada Harbourfront centre Full time

**Application Deadline: December 13, 2024**

Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a beautiful 10-acre campus at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world, presenting thousands of events annually from music festivals to contemporary dance, to craft and design, to visual arts and more. Welcoming visitors year-round, there is something for everyone at Harbourfront Centre

We are currently seeking an organized, experienced, driven and results-oriented **Assistant Manager, Camps **to provide coordination of operations, logistics and staffing for Harbourfront Centre’s Education department, with a primary but not exclusive focus on our Camps program, one of Toronto’s largest, most diverse and creative day camps.

**Position Title**: Assistant Manager, Camps

**Department**: Education

**Reporting To**: Senior Manager, Education

**Direct Reports**: Seasonal and part-time program specialists and facilitators, and special project staff as required

**Type of Employment**: Full-time, 35-hour work week

**Location**: Toronto

**Summary of Function**:
The Assistant Manager, Camps will provide coordination of operations, logistics and staffing for Harbourfront Centre’s Camps Programs within the Education department. Projects include Summer Camps Program, other potential future projects, and other multi-generational community learning initiatives that align with Harbourfront Centre’s programming and educational goals.

**Duties**:

- Support the Senior Manager, Education in planning, implementing, and evaluating the overall structure and flow of camp programming.
- Provide comprehensive coordination for day-to-day operations and venues of the Summer Camps Program and other related department initiatives. This will include comprehensive use of Artifax event management software.
- Manage logistics for camp activities, including scheduling, location assignments, transportation, and managing necessary resources and materials.
- Assist with recruiting, training, and scheduling camp staff, ensuring they have the necessary skills and knowledge to effectively deliver the program.
- Ensure that staff are informed about operational protocols, safety guidelines, and educational objectives for the department.
- Provide ongoing coaching, performance evaluations, and feedback to staff to enhance the quality of camp experiences.
- Coordinate with other departments (e.g., HR, Facilities) for necessary staff support, including contracts, payroll, and staffing schedules.
- Create and/or update training manuals for all seasonal staff.
- Collaborate with the Senior Manager in the development, planning, and implementation of camp programs, ensuring they are safe, engaging, and aligned with Harbourfront Centre’s mission.
- Assist with the supervision and support of a team of camp counselors and staff, providing guidance, feedback, and ensuring they meet the camp’s standards for safety, creativity, and engagement.
- Monitor daily camp operations, including maintaining schedules, ensuring proper communication between staff, campers, and parents, and resolving any issues that may arise.
- Serve as a point of contact for parents, guardians, and community members for inquiries related to camp registration, activities, and updates.
- Ensure clear, timely, and professional communication with families and staff regarding camp schedules, safety information, and any changes in programming.
- Promote the value of the camp programs and community learning initiatives to enhance public understanding and engagement.
- Maintain programming space and files of program documents.
- Perform administrative duties such as evaluations, incident/accident reports, scheduling, payroll submission etc.
- Oversee supply ordering and inventory for the education department, as well as maintain the supply budget and track expenses including invoice submission and reconciliation.
- Provide occasional Support for School Visits programs as needed throughout the school year.

**Requirements**:

- Bachelor and/or Master’s Degree in Education, Arts, Recreation or a related field or equivalent.
- Minimum 3-5 years of supervisory/staff management experience in camp, recreation, or educational environment.
- Exceptional leadership, and team-building skills, including the ability to manage employees to drive results and achieve top performance.
- Commitment to youth education and lifelong learning.
- Exceptional written and verbal communication skills to be able to interact with confidence with a wide variety of people including visitors and staff.
- A strong knowledge in creating programming for various learning styles and approaches for various age groups.
- Excellent organizational skills to coordinate multiple activities and programs.
- Stro

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