Junior Technician/support Specialist
3 weeks ago
**Junior Technician/Support Specialist**
- Do you have a knack for technology?
- Are you interested in joining a team of professionals that are passionate about servicing today’s complex work environments?
**Technical Responsibilities**:
- Assist Senior Support Specialist with new installations of AV equipment and /or Printer & Multi-Functional Devices including set up, networking, print driver and associated utilities install & configuration
- Function in a client facing Technical Specialist capacity providing support for customers and prospects as it relates to our product & services offerings
- Ensure customer issues and escalations are resolved or further escalated as appropriate
- Conduct quality checks on own work to ensure accuracy and required output is to standards
- Perform quality checks on equipment including trouble-shoot, diagnose and correct performance, image quality, electronic and mechanical issues
- Complete routine preventative maintenance procedures as per manufacturer’s stringent guidelines
**General Responsibilities, Skills and Qualifications**:
- A demonstrated eagerness to learn in a professional and progressive organization
- Ability to work effectively within a professional, team-oriented environment
- Demonstrate integrity and uphold quality standards set by the company at all times
- Effectively communicate with employees, customers and colleagues
- Strong attention to detail
- Ability to work and think independently to meet deadlines
- Intermediate computer knowledge of Windows and/or Mac operating systems
- Quick learner
**REQUIREMENTS**:
- Ontario SSD 12 or equivalent experience.
- Ontario College Diploma an asset
- Requires a valid driver's license and reliable transportation with auto insurance
- Experience in the Audio Visual, Office Equipment, and VoIP Phone systems world is an asset.
**OTHER**:
- Actively participate in professional development and maintain knowledge of current and new technology offered by The Corporate Group of Companies.
**Hours**:
- This is a contractual, full-time position between the hours of 8am - 5pm
- As a growing company, this position is anticipated to evolve into a full-time employment opportunity.
**COMPENSATION**:
**Job Types**: Full-time, Fixed term contract, Apprenticeship
**Salary**: $17.00-$24.00 per hour
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Application question(s):
- Do you live and are you able to work in The Greater Toronto Area?
Licence/Certification:
- Driving Licence (preferred)
Work Location: On the road
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